“I’ve put many decals on vehicles so I know how it’s done. The Tacoma beast bed decal was very thin and the backing paper wouldn’t turn loose of the decal. I loved the design but the product was not good. I wasted 150 dollars.”
Hello Wade,
Thank you for bringing this issue to our attention through your review. Could you kindly share some pictures of the problem so we can better understand the situation? We will coordinate with our supplier to determine if a replacement can be sent. Please let us know at your earliest convenience. Thank you!
Posted 4 months ago
Hello Wade,
Thank you for reaching out to us via our support email. We’re pleased to inform you that we’ve shipped a replacement for your order. We hope this resolves the issue you experienced. Additionally, we’ve included an instructional video to guide you through the installation process.
Thank you for choosing us, and please don’t hesitate to reach out if you have any further questions or need additional assistance!
“Excellent, responsive customer service. I was missing some hardware. I emailed customer service. Shortly thereafter I received a shipping notification. That was highly motivating.”
“Horrible I ordered a grille and it didn’t come with all the hardware the grille didn’t fit properly, the lettering they sent that says Toyota didn’t fit the grille and when I contacted costumer support they never answered”
Hello Chris,
Thank you for bringing this matter to our attention through your review. We regret to inform you that we have not received any prior emails regarding this issue. We sincerely apologize for the inconvenience caused. To assist you further, could you please provide some pictures of the issue for our records? This will help us file a claim with the supplier promptly. Thank you for your understanding and cooperation.
“The blackout tail lights that I purchased for my 2023 Tacoma TRD were easy to install and look fantastic on the truck. The price was also very reasonable. Tacoma Beast has great products and a reasonable price.”
“Great customer service, the product looks amazing and can’t wait to install it!
I’ve seen so many people with these tail lights and they look AMAZING”
“Just got these and put them in my truck. They fit great and look good! They arrived quick too. We’ll see how they do in the long run but so far so good!”
“The rack is perfect... but shipping takes too long... it took about 15 days to arrive and I still have to wait 15 more days for the light bases to arrive.”
Hello Daniel,
Thank you for sharing your feedback. Based on our records, your order was placed on October 20, 2024. We reached out on October 21 to confirm shipping insurance due to the high value of the order, and you kindly replied on October 25 agreeing to this. Payment was processed on October 28, and we shipped the order the same day. Your package then arrived promptly on October 30, well within the expected timeframe without any delays.
We appreciate your business and are here to help with any further questions or concerns. Thank you!
“Quick delivery easy transaction . But unfortunately the parts came separated from package and the bearings , shims and other bits were rolling around. It appears the post assembly grease on bearings and gears made the wrapping come loose and everything was bouncing around in the box. Bit of a bummer when you pay over 1k for a part. Note: This is a supplier issue not tacomabeast”
“My experience with this product has unfortunately slightly negatively affected my opinion on the Tacomabeast brand. I will continue shopping the Tacomabeast products though and believe this was an anomaly hopefully.”
