Hello Nicholas,
Thank you for the feedback. Kindly be aware that the majority of orders typically require 1-3 business days for processing and shipping, excluding those with specified lead times on our website. Following the receipt of your confirmation email, the delivery is within 5-7 business days. It's important to note that shipping times are approximate and may vary based on the exact address. We want to emphasize that we lack control over the procedures of shipping companies. Your understanding in this matter is greatly appreciated. Thank you.
“Fast and solid shipping. Great customer service and correct parts recived. I will be ordering more as soon as my funds allow me to! 23 tacoma trd sport.”
“Well just like all the other 1 star rating I agree that the customer service is probably the worst. I wanted to do and exchage in my order but got the run around. I understand the heafty 20% restocking fee and I'd pay for shipping my return, and I evern took the 6-10 photos they want and still nothing. At the point I would never buy from these guys again and would nerver recommend to anyone. So many other 3rd party companies out their other then these guys. Or just buy direct to consumer.”
Hello William,
We sincerely apologize for any inconvenience caused. Please understand that the return process may take some time as the items need to be shipped back, inspected, and then proceed to the refund stage. Based on our records, we confirm that the order has been successfully returned, and the refund has been processed accordingly. We appreciate your patience throughout this process and sincerely hope that your next shopping experience with us proves to be more satisfactory. Thank you for your understanding.
