Neil, so glad to hear you're loving your new progressive polarized lenses! We do apologize for the extra week it took to get your order finished - we received your frames just before moving locations, which caused the delay. We're now situated at our new facility and back on target for turnaround times. Thank you for the review!
“When I got the box one of the lenses was laying in the wrapping out of my frames I popped it back in makes me wonder how easy it's going to pop back out”
Hi Bruce,
Sorry to hear that one of the lenses was out of the frame when you received them. If you're at all worried about the lens fit, we'll email you a shipping label to send them back to us so we can refit / remake the lenses to ensure a snug and secure fit for you. Let us know!
“Great customer service, sunglasses look good so far but I haven’t used them for fishing yet. If I had it to do over, I’d probably get some new frames. My old Rudy Project frames wrap around so far that I needed edge thinning for my prescription. This leads to an annoying abrupt change in refraction at the edges, which is noticeable in peripheral vision. I will have to see with more use how annoying that is on the water. Also, the transitions in my lenses occur at a different height in the field of view than in my every day glasses I guess due to the different design of the frames. Again, it may just be a matter of getting used to this with more use. Thus 4 stars not 5.”
Hi David, thank you for the review. Please note that we did fully inform and warn you about the thickness and detractors of using such a wrapped frame with your strength of power correction needed for your prescription. We actually recommended that you use a less wrapped frame, but you were insistent so we made it for you. I'm sure they'll still work great as you take the time to get used to them.
Glad to hear you're really happy with the quality of the new lenses in your Maui Jim sunglasses and that we could make up for the delay. Thanks for the review, Matt!
