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tap-in Reviews

4.7 Rating 134 Reviews
93 %
of reviewers recommend tap-in
4.7
Based on 134 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995.
Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Clara House,
Worth Enterprise Park Valley Rd, Thwaites, Keighley,
Bradford
Bradford
BD21 4LN

Write Your review

The Service is nothing short of glorious , I’d go as far as saying that it is the best service within the plumbing / trade industry I have ever received .  The staff are extremely helpful and stock is usually always available  Well done guys . 
tap-in 5 star review on 18th August 2020
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Posted 4 years ago
very good service unit is on water tank behind greenhouse.
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Posted 1 week ago
Excellent prices
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Posted 2 months ago
What do you see on their website? Is not working yet? From tap-in
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Posted 3 months ago
My boiler broke down I needed a discontinued part. The website was easy and the part was shipped to me very quickly. I was impressed with the service.
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Posted 4 months ago
Item not received. Evri shows 5 tracking numbers not yet in their possession??
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Posted 6 months ago
Very pleased with shop kept me updated on when u would receive my order received Wednesday perfect item working very well Thank you
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Posted 7 months ago
Good product only problem it took 5 days delivery
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Posted 8 months ago
Had to wait for to long for delivery ended up going to local plumbers to buy them
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Posted 9 months ago
Bespoke fitted toilet seat. Easy online purchase, collected from the store. Good customer service, called when goods ready for collection.
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Posted 1 year ago
Item supplied was not as per photo which was why I particularly chose you as a supplier. This involved me in having to fully rewrite the supply from the control box as the existing wiring was now too short. Consider it lucky that I was desperate for the pump otherwise it would have been returned for a credit. Certainly wouldn’t recommend you on this basis of performance. I also had to chase you for an update on delivery date as I had heard nothing from you, only to be told “ oh yes we’ve moved warehouse and everything is now behind and late. A simple paste and copy to everyone affected would have been helpful as an informative update. Or am I expecting too much? Mike Carroll.
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Posted 1 year ago
Myson Kickspace 500 Brushed Stainless Steel Grille: purchase to replace my mother’s very rusty white one in her kitchen. I pensive but it is an obsolete part. I purchased the stainless steel one as it might last longer than the white one did. Arrived promptly and was very well wrapped.
tap-in 5 star review on 19th March 2024 tap-in 5 star review on 19th March 2024
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Posted 1 year ago
Communication was great. Will definitely use them again
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Posted 1 year ago
Great service, good comms and part in stock!!
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Posted 1 year ago
Arrived in good time excellent thanks
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Posted 1 year ago
Very happy with my purchase and very helpful and informative with excellent customer service throughout.
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Posted 1 year ago
Found some great stuff on the website, excellent value and, despite being out of stock, tap-in managed to fulfill my order really quickly. Fantastic communication throughout and I'd highly recommend this company.
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Posted 1 year ago
excellent service from these guys, would recomend
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Posted 1 year ago
Hi, all is corect, on the tame. perfect. thanks
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Posted 1 year ago
Arrived on time, very helpful and communicative staff. Very happy with my order.
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Posted 1 year ago
Prompt, polite and buyer-cared customer service, strongly recommended purchasing items from them👍
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Posted 2 years ago
tap-in is rated 4.7 based on 134 reviews