tap-in Reviews

4.8 Rating 124 Reviews
96 %
of reviewers recommend tap-in
4.8
Based on 124 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995. Originally based in Gresley Road, Keighley, Tap-in moved to our current site on Great Northern Road Keighley in 2012.

Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Unit 1, Great Northern Road
Keighley
BD21 5JH

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excellent customer service and support.
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Posted 4 years ago
I have used tap in ( formerly Richard Craven) for many years and always found them to be competitive, efficient and courteous.
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Posted 4 years ago
Great bunch of lads always very helpful and knowledgeable
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Posted 4 years ago
Great and knowledgeable staff always willing to help
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Posted 4 years ago
Great local company,polite and knowledgeable staff, and very competitive on price What's not to like
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Posted 4 years ago
Great service Great price Who could ask for more!!
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Posted 4 years ago
Great set of lads easy to deal with and always helpful.
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Posted 4 years ago
Excellent service, lots of stock, very knowledgeable about the products they supply. We will continue to keep using Tap In for years to come.
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Posted 4 years ago
Great store for trade use or home improvement fans. Keen prices and very helpful, knowledgeable staff.
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Posted 4 years ago
I.prefered.the.old.name
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Posted 4 years ago
Has always good service and knowlegable staff got what i wanted at good price
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Posted 4 years ago
Great customer service
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Posted 4 years ago
Very friendly staff and a very professional company. Would definitely recommend
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Posted 4 years ago
Excellent service, friendly and knowledgeable staff!
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Posted 4 years ago
Always helpful staff, great choice for all budgets I will continue to use for future projects
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Posted 4 years ago
Hi Chris, Thank you so much for your positive review. Happy to hear you like what we offer! It is always a pleasure to help our customers where we can and meet their budgets. Warm Regards, The tap-in Team
Posted 4 years ago
Knowledgable and helpful staff and reasonable prices
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Posted 4 years ago
Hi Chris, Thank you so much for your positive review. We really appreciate you taking the time to share the experience you've had with tap-in. Warm Regards, The tap-in Team
Posted 4 years ago
Been using Tap-Inn formally Richard Cravens for 5 years, Staff always very helpful, never had an issue sourcing parts and free coffee
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Posted 4 years ago
Hi Liam, Thank you for your positive review. Happy to hear you like the FREE Coffee we supply in-store ;) Warm Regards, The tap-in Team
Posted 4 years ago
Always reliable friendly and would go the extra mile if wanted many thanks for the service you’ve given in the past and continue it in the future thanks lads Andy smith
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Posted 4 years ago
Hi Andy, Thank you for your positive review. We happily ALWAYS go the extra mile for our customers. We are glad to read & hear that you feel that way, too. Warm Regards, The tap-in Team
Posted 4 years ago
Very good helpful service quality and price.
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Posted 4 years ago
Hi Mick, Thank you for your positive review. We always try to be as price-competitive as possible! Please to hear you were looked after well by our staff. Warm Regards, The tap-in Team
Posted 4 years ago
Very impressed. Well done Wayne. 😃
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Posted 4 years ago
Hi John, Thank you so much for your positive review. We have made sure to pass the message onto our staff for you ;) Warm Regards, The tap-in Team
Posted 4 years ago
tap-in is rated 4.8 based on 124 reviews