tap-in Reviews

4.8 Rating 125 Reviews
95 %
of reviewers recommend tap-in
4.8
Based on 125 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read tap-in Reviews

About tap-in:

Tap-in is the trading name for Richard Craven Plumbers Merchants Ltd, which began trading in 1995. Originally based in Gresley Road, Keighley, Tap-in moved to our current site on Great Northern Road Keighley in 2012.

Tap In currently supplies plumbers and direct customers in the Local and surrounding areas. Our goal is to expand further over the next few years, increasing our customer service base. A first step towards this is the current websites with Click and Collect facilities, and the ability to arrange same day next day delivery.

The company has grown and developed over the years and is now able to provide an extensive product and product information base to support our customers. Trade Accounts are welcome as are direct purchase clients.

As a small independent plumber’s merchant, we aim to be the best partner possible to all our customers, excelling in the service we offer whilst maintaining competitive pricing.

Visit Website

Phone:

01535 608777

Email:

matt@tap-in.com

Location:

Unit 1, Great Northern Road
Keighley
BD21 5JH

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Great customer service
Helpful Report
Posted 4 years ago
Very friendly staff and a very professional company. Would definitely recommend
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Posted 4 years ago
Excellent service, friendly and knowledgeable staff!
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Posted 4 years ago
Always helpful staff, great choice for all budgets I will continue to use for future projects
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Posted 4 years ago
Hi Chris, Thank you so much for your positive review. Happy to hear you like what we offer! It is always a pleasure to help our customers where we can and meet their budgets. Warm Regards, The tap-in Team
Posted 4 years ago
Knowledgable and helpful staff and reasonable prices
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Posted 4 years ago
Hi Chris, Thank you so much for your positive review. We really appreciate you taking the time to share the experience you've had with tap-in. Warm Regards, The tap-in Team
Posted 4 years ago
Been using Tap-Inn formally Richard Cravens for 5 years, Staff always very helpful, never had an issue sourcing parts and free coffee
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Posted 4 years ago
Hi Liam, Thank you for your positive review. Happy to hear you like the FREE Coffee we supply in-store ;) Warm Regards, The tap-in Team
Posted 4 years ago
Always reliable friendly and would go the extra mile if wanted many thanks for the service you’ve given in the past and continue it in the future thanks lads Andy smith
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Posted 4 years ago
Hi Andy, Thank you for your positive review. We happily ALWAYS go the extra mile for our customers. We are glad to read & hear that you feel that way, too. Warm Regards, The tap-in Team
Posted 4 years ago
Very good helpful service quality and price.
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Posted 4 years ago
Hi Mick, Thank you for your positive review. We always try to be as price-competitive as possible! Please to hear you were looked after well by our staff. Warm Regards, The tap-in Team
Posted 4 years ago
Very impressed. Well done Wayne. 😃
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Posted 4 years ago
Hi John, Thank you so much for your positive review. We have made sure to pass the message onto our staff for you ;) Warm Regards, The tap-in Team
Posted 4 years ago
Use these all the time, have done for many years, quick reliable service from a good set of lads
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Posted 4 years ago
Hi Dave, Thank you so much for your positive review. We are very intentional with who we employ! Happy to hear you approve ;) Warm Regards, The tap-in Team
Posted 4 years ago
I always get my gear from this company always been happy I would recommend the company to anybody Alfe
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Posted 4 years ago
Hi Al, Thank you so much for your positive review. We are delighted to hear that you feel comfortable to recommend us. Thank you. Warm Regards, The tap-in Team
Posted 4 years ago
Used them for a long time and always great service and professional on hand help with any problems we have as a Business. Recommend Highly.
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Posted 4 years ago
Hi Craig, Thank you so much for taking the time to leave us a positive review. Glad you like it with us. We are grateful for customers like yourself. Warm Regards, The tap-in Team
Posted 4 years ago
Many thanks Paolo for all your help and I appreciate you sent have me the part I was looking for at no expense to my self . John
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Posted 4 years ago
Hi John, Thank you so much for taking the time to leave us a positive review. We're all super pleased to hear you enjoyed the service you have received. Warm Regards, The tap-in Team
Posted 4 years ago
tap-in is rated 4.8 based on 125 reviews