TappLock Reviews

1.63 Rating 8 Reviews
13% of reviewers recommend TappLock
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"Bought two locks. Seven days later, no response from Tapplock. Emailed to cancel order, still waiting on response. Filed claim with PayPal to recoup my money. STAY AWAY FROM THIS COMPANY - READ THE REVIEWS (Wish I would have)..."
Helpful Report
Posted 1 month ago
Are you TappLock? No one is perfect. Reply to this negative review and show your potential customers that you value the feedback TappLock receives and that when things do go wrong you do your best to put things right. Reply Free
"Failed after a rain and if you look on website warranty does not cover water damage why say it’s waterproof when it’s not and on top of that they won’t warranty water damage I bought 4 of these for outside use cause they say waterproof and ok for outside use"
3 Helpful Report
Posted 3 months ago
"So the negative reviews here are from people who have received their locks and see that it is a piece of junk. Unfortunately for me, I don't have that luxury as I was an early investor in TappLock's Indiegogo campaign in early 2016 and have STILL not received anything along with several other early buyers. We barely get any updates or responses from their team, and when we do, they are bold-faced LIES. That should tell you everything you need to know about the guy behind this scammy "company""
3 Helpful Report
Posted 4 months ago
"Too heavy. Can’t return. Rip off."
3 Helpful Report
Posted 10 months ago
"After requiring support to log on to app, it briefly worked. Then first time it was used the lock connects with my Iphone, and when the app “unlock” is pressed it says the lock is unlocking (but the lock remains locked). When fingerprint is tried, the light turns from white to green (briefly) then goes out. Lock doesn’t open. When morse code is tried it shuts off before the “10” digits are entered. 4 emails to support without response over the past month is unsatisfactory! I'll need to cut the lock or my favorite gym bag if it wont open."
1 Helpful Report
Posted 10 months ago
"Horrible customer service. Locks don’t work but refuse to allow returns because packaging was opened so we could try them."
2 Helpful Report
Posted 10 months ago
"Arrogant customer service. Claims of being "proudly Canadian" ring hollow when you find out the locks are made in China, shipped to a warehouse in the US, and you are billed in USD. These guys make my skin crawl."
2 Helpful Report
Posted 11 months ago
"Didn't see a lot of reviews about them so i thought id start one here. Great product. Setup could be easier, but overall loved it."
Helpful Report
Posted 1 year ago
TappLock is rated 1.63 based on 8 reviews

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