“Ordered bedroom carpet from Taqwa beautiful carpet for less than your high st carpet supplier without the compromise on quality. Loved the fact I got it ordered and fitted within 5 days. Fitters were quick and professional thank you”
“We ordered our bedroom carpet in good faith. Buying the carpet initially from the shop was a good experience but the 2 fitters were extremely rude, left a whole lot of mess, fitted the wrong door trims and were just horrible nasty people. Phoned the shop the next day to complain and tell them that the fitters have ruined my TV cable and I have no service only to be rudely told that I should read the small clause in the paperwork I had signed that they are not responsible for damages. I tried to explain to the person on the phone that this was not an accidental damage, the fitters have nailed the carpet gripper strips on top of the wire underneath the carpet, surely the fitters could see the wire, so that is definitely not accidental damage, but the person was very, very rude and put the phone down on me. I would never ever recommend this store to anyone, everyone should steer clear of this shop. Nasty horrible rude people, take your custom elsewhere.”
“High recommend Taqwa Carpets. Excellent customer service from start to finish. The team could not have been more helpful. We had a hard timeline to get the carpet fitted (very sensitive matter for the family, which was explained to Taqwa’s), they made every effort to ensure the fitting was done in time, it looks lovely. We have also ordered customised rugs with the left over pieces, very reasonably priced.
Really appreciate the extra effort made to accommodate us in their very busy schedule.”
“Mohammed and Sadiq uncle did an amazing job in helping us choose the carpet and flooring.
Their customer service and professionalism in role is second to none.
The fitters are very friendly and efficient in what they do. May Allah elevate your business and give you immense barakah.
Aameen.”
“Took shade from a rainy day Tuesday 28th September 2021. afternoon 5.30pm at the entrance of the Taqwa carpet shop. Within minutes was ushered away from the premises. Checked their website and they close at 6.30pm. I was no threat, a female just waiting for the raindrops to stop then I was going to be on my way. The type of male this individual is says lot about the shop. There was no urgency to kick me out and have been so disturbed by this experience. Maybe tomorrow I may need their services in carpet buying but will not step inside their shop or refer or revommrnd anyone in the future. Very rude individual and may he learn better manners and think about his action.”
“I order with them carpet, first tell me order delivery time 3 weeks after paid the money they take 7week even I receive my garden grass it is short 1ft but they are measure and charge me full amount and when my fitter it they found it is short and later I need pay him again £80”
“Taqwa carpets 645-7 High Rd, Ilford IG3 8RG. Completely unacceptable service. damaged skirting while fitting carpet and fitted the trim on wrong place. never go there. they sell you sugar coated service!!! spent 2k. feels like 2k wasted”
