TaxRefundPro Ltd Reviews

Name: TaxRefundPro Ltd
Address: 1a Northgate, Rochester
Rating: 3.92

3.9 Rating 97 Reviews

72 %

of reviewers recommend TaxRefundPro Ltd

Company Reviews

Questions

Metrics

3.9

Based on 97 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0203 137 5773

Email:

info@taxrefundpro.co.uk

Location:

1a Northgate
Rochester
ME1 1LS

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the way TaxRefundPro responded to my queries and my claim has been processed quickly within 3 weeks of time.”

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Posted 5 years ago

“Very helpful quick response would definitely recommend them also the staff was very helpful with my claim many thanks for doing my claim on my behalf.”

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Posted 7 years ago

“Very helpful quick response would definitely recommend them also the staff was very helpful with my claim many thanks for doing my claim on my behalf.”

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Posted 7 years ago

“Great service, super quick too as went straight into my bank!”

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Posted 9 years ago

Hi Sophie, Many thanks for your kind words, we hope to help you again in the future. If ever you need anything please get in touch. Kind regards The TaxRefundPro Team.

Posted 9 years ago

“I couldn't be any happier wih the service tax refund pro and Linda gave me. Made my whole tax situation much clearer and more manageable. I would recommend them to anyone.”

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Posted 9 years ago

“Was really pleased with how much help I got through gettin my tax rebate ... Didn't have to worry about asking any questions and for sure going to use them again .”

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Posted 9 years ago

“I didn't realise I was entitled to a tax rebate on my fuel expenses until I spoke to TaxRefundPro. I've now received money back for the last 4 years and will be making sure I get what I'm owed year after year. Thank you!”

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Posted 9 years ago

“Happy with the overall service provided.. Prompt and seamless..”

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Posted 5 years ago

“This is very good organisation for Tax refund. I am happy with the way my claim has processed in a quick time and response is prompt and quick.”

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Posted 5 years ago

“I am happy with the way TaxRefundPro responded to my queries and my claim has been processed quickly within 3 weeks of time.”

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Posted 6 years ago

“I only wanted to see if I could claim my petrol back I didn't ask for a tax refund as I wasn't aware I was eligible for one. I was a bit confused with the paperwork sent me, I had 3 different lots with 3 different figures on which I thought I was receiving the amount on each but I never. I called the office and they explained it to me but I also wasn't aware I would be charged a fee out of my tax rebate when I never actually asked for it in the first place. If I was going to be charged I would have done it myself..! Also I'm still waiting for my P60's which have not been returned to me yet..! Overall I think there wasn't much communication or explanation of the handling of my case seeing as I never asked for it in the first place..!”

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Posted 9 years ago

Hi Cheryl, Many thanks for your feedback, all client responses are very important to us. We make sure that all our clients understand about the service they are getting and the costs involved by including that information in our claim packs that need to be returned with the authorisation to act as your tax agent before we can proceed with the rebate process. In addition all our tax specialists are trained to mention the fee during the first phone call to make sure its covered verbally as well. By returning the signed agreement forms to us we take that as authorisation to process your claim on your behalf. I hope that clears up any misunderstanding and once again thank you for your feedback, should you have any follow up questions please don't hesitate to contact our office. Kind regards TaxRefundPro Ltd.

Posted 9 years ago

“Thank very much it help linda was very nice help me all time then I gor her 10 other people debbie”

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Posted 9 years ago

Hi Debbie, Many thanks for your review and feedback. We'd love to know what else we could do to get more stars for our rating, our customer satisfaction is very important to us and we very much appreciate the referrals you've given us. Kind regards TaxRefundPro Ltd.

Posted 9 years ago

“Thank very much it help linda was very nice help me all time then I gor her 10 other people debbie”

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Posted 9 years ago

“He is not at all expert in claim processing. He hides many things to earn higher %.”

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Posted 3 years ago

“some details about the owner do your own research ONWUFUJU, Laurence Correspondence address Unit 16, 806 High Road Leyton, London, England, E10 6AE Role Active Director Date of birthMay 1965 Appointed on18 August 2014 NationalityNigerian Country of residenceEngland OccupationBusinessman”

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Posted 6 years ago

“crooks,i left 47 messages over 3 months and went to trading standards to get my money in the end.. the owner Lawrence fobs you off and runs numerous companies badly.. I called trading standards and within 4 days had my money...but with no apology.... KEEP AWAY DO NOT USE THEM”

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Posted 6 years ago

“Do not use this company! Called them over 25 times not one call back! Shocking and will not be using again. Stay well clear of them if you actually want your claim back”

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Posted 6 years ago

“I am so angry with this company please stay away from them, they are crooks they have my money from the 4,07.2017 they not even have the courtesy to even sent you an email or a text to let you know, i them phone then 4 to7 times a day the person at the front desk keeps telling me, can you leave your details we will get back to you, over a month now and no one has ever get back to me, I am not gonna give up until the authority step in and close down this company and put them in jail, I am still chasing my money from them.”

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Posted 6 years ago

“very shitty company poor communication don't get back to you when your phone still have my money, am busy getting legal advice, I would never again recommend any more of my colleagues to you, so far I have recommend 10 of my colleague and i no i am so sorry i did”

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Posted 6 years ago

“This company is a joke thry have been doing my refund for over 6 months every time I phone they say they will get some one to call me back even when I phoned after 5 months of this to cancel my claim and ask for my info back they refuse so I phone hmrc to find that they have had my money for 4 months this company should be reported”

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Posted 6 years ago

TaxRefundPro Ltd is rated 3.9 based on 97 reviews