Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.36

4.4 Rating 324 Reviews

84 %

of reviewers recommend Techinthebasket

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4.4

Based on 324 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with my purchase although it took slightly longer to arrive than the email advised. I will certainly use this seller again and will recommend to friends and family.”

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Posted 1 year ago

“The seller responded promptly to every email. The product was properly boxed and is as expected. I would definitely buy from them again and I was pleased to give an organisation in Hong Kong my support.”

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Posted 1 year ago

“Gute Ware zum günstigsten Preis und auch noch sehr schnell geliefert. Besser geht es nicht. Gerne bei Bedarf wieder.”

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Posted 1 year ago

“Easy purchase. So cheap too. Delivery took longer than perhaps used to when buying online but they did arrive when they said they would. Would buy from them again.”

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Posted 1 year ago

“Top Notch both in terms of inventory, customer service and delivery options”

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Posted 1 year ago

“Horrible company to deal with if your device gets faulty even under warranty. They fail to repair and provide any solution, they are ignoring emails completely. You will be stuck with faulty unusuable device. Avoid buying from them!! For me it's time to take them to court! Avoid avoid avoid !”

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Posted 1 year ago

“Look at the resolution on the photo! I am happy with this phone. It was delivered in good time and was exactly as described. Also it was at a good price. Will use this company again.”

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Posted 1 year ago

“Very happy with the phone. It came set up for an eastern European language but with some help from the net managed to switch to English. Had for 15 months and very pleased with. No problems at all.”

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Posted 2 years ago

“Great sevice I panicked a bit but delivered safe and sound would buy again just leave a little more time for delivery”

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Posted 2 years ago

“Delivered quickly. Genuine item. All original packaging. Good price.”

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Posted 2 years ago

“Must say I did panic after I ordered my ipad when I got around to reading some of the bad reviews for this seller put it turned up on time. Took them to apple who confirmed they are definitely genuine. The service was great overall”

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Posted 2 years ago

“Happy as was %100 authentic. Bought in few places had to return as they were apple copies. But this beats my imagination at the best price ever!”

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Posted 2 years ago

“It’´s a scam! The phone’s screen arrived with dead pixels, then it broke. I returned as advised but no news since 2 months!!! They do not respond to any emails.”

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Posted 2 years ago

“Been looking for these for a while, but waiting for a price drop. Then found these!! Perfect! The real deal! Came well packaged. Delivered on time. Sound is fantastic! Definitely recommend! Awesome customer service too”

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Posted 2 years ago

“Very helpful seller. She isn't in the slight bit quite late to respond and she is very kind. Item was packaged very well, exactly as described. Also the web page was easy to navigate, i highly recommend”

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Posted 2 years ago

“great product and service. trade with confidence given paypal protections”

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Posted 2 years ago

“Awful customer service. Over a month to accept a returned faulty phone and refund - still waiting It's currently day 36. Lack luster email responses. I currently feel extremely anxious that I may not get the £899 I spent back. I would seriously avoid this organisation.”

Helpful Report

Posted 2 years ago

“Sell, sell, sell - no warranty After a few uses, the wireless microphone set purchased from TechInTheBasket can no longer be switched on. The set, which was otherwise as good as new, was returned to TITB via RMA for repair. In ten weeks, no replacement parts could allegedly be obtained, although the device was still being sold. TITB refused the exchange and instead offered a credit note of only 40 EUR instead of the purchase price of almost 180 EUR. Despite repeated correspondence, TITB refuses to honour its legal warranty obligation.”

Helpful Report

Posted 2 years ago

“If I could leave zero stars I would. Terrible customer service. Made contact numerous times since November 2020 regarding an item that was not received. It is the responsibility of the sender to investigate this with the courier. There is no route for the recipient to take this up with the courier. I have had no substantive response to my email - just a standard blurb and then radio silence. So have resorted to leaving a review. I would seriously urge you to buy elsewhere. It is simply not worth saving a couple of quid buying from this seller and run the risk of losing all your money.”

Helpful Report

Posted 2 years ago

“Scam site. DO NOT USE. They set up two fake deliveries stating no-one was home, when there was on both occasions. DPD, the delivery company is impossible to reach after the first phone call. Techinthebasket do not respond to emails. They sent one email stating my funds would be refunded. That was a month ago. Complete sham site. DO NO USE. You have been warned.”

Helpful Report

Posted 2 years ago

Techinthebasket is rated 4.4 based on 324 reviews