Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.34

4.3 Rating 332 Reviews

83 %

of reviewers recommend Techinthebasket

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4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

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“I was scammed $55,000 on March 2024 while on June 2024 I found a crypto scam recovery expert on the internet, so I contacted him via his email and he required me to send all the details of the fake crypto company that scammed me including proofs of payment I made to the crypto scam company and I sent all informations he needed accurately and after some hours the recovery expert got back to me via mail explaining to me that I will only pay for the recovery service charge after my scammed crypto funds are recovered for me successfully and transferred to my own bank account that I will have to pay $1050 for TPM upgrade software fee used for upgrading my trading account to the TPM Account which after this i can initiate my withdrawal and I was also able to see the profits which the scam company was hiding from me, then I paid the $1050 for the TPM upgrade and in 48 hours my scammed $55,000 was transferred to my bank account successfully. All thanks to alexivictimhelps @ mail . com”

Helpful Report

Posted 3 weeks ago

“Hi all order a brand new phone from them samsung s24 ultra arrived boxed and sealed saved over £150 came with in there time limit free shipping as well very happy”

Helpful Report

Posted 3 weeks ago

“"Exceptional Cryptocurrency Recovery Service – A Lifesaver!" A few months ago, I lost a large amount of cryptocurrency to an online scam. I had invested a lot of my savings in various cryptocurrencies, and in a matter of minutes, it was all gone. Feeling completely devastated, I started searching for solutions and came across Recovery Hacker 101. I contacted them at recoveryhacker101[at]gmail[dot]com, and I’m so grateful that I did. From the very first contact, their team was incredibly professional, knowledgeable, and reassuring. They patiently explained the recovery process in detail, outlining the steps they would take to trace my lost funds and set realistic expectations. I appreciated their transparency—there were no exaggerated promises, just a commitment to doing everything they could to help me. Throughout the entire recovery process, they kept me updated with regular reports and responded to my questions promptly. Their expertise in blockchain technology and cryptocurrency recovery became apparent as they traced the movements of my stolen crypto across multiple wallets and exchanges. I felt confident knowing they were working hard on my case. After weeks of hard work, the incredible team at Recovery Hacker 101 managed to recover the majority of my stolen assets. I was absolutely thrilled! What I thought was lost forever was now back in my possession. Their persistence, dedication, and technical skills were remarkable, and I will forever be grateful for their help. If you’ve lost cryptocurrency due to hacking, fraud, or a scam, I highly recommend reaching out to Recovery Hacker 101 at recoveryhacker101[at]gmail[dot]com. They are a professional and trustworthy team that goes above and beyond to help clients recover their funds. Thanks to them, I was able to get back what I thought was gone forever.”

Helpful Report

Posted 2 months ago

“Hello, I'm here to attest to this company, which is real and very solid with its products and excellent prices. I placed my order with doubts, but everything is real. My order arrived at my house within the promised time, 6 to 8 business days. You can't hear updates, but your orders are on their way to you. I'm happy with my Nintendo Switch Oled. Brand new in the package. It came in very well cared for. If you're worried about your order, you can write to them at the email address, they're at your service and you can rest easy with your purchases. I'll buy again, and thank you for everything.”

Helpful Report

Posted 2 months ago

“I purchased a new ipad at a very competitive price. Communication was good including fast response to a couple of emails. Delivery was as stated online. The ipad is great!”

Helpful Report

Posted 3 months ago

“Sent completely wrong phone. Took too long to deal with, non UK contact centre working non UK hours so only 1 message per day.”

Helpful Report

Posted 3 months ago

“I recently bought a pair of AirPods from TechInTheBasket, and the experience has been nothing but a headache. When I tried to register the AirPods on Apple's website for warranty, I found out they couldn't be registered. This raised serious concerns about the authenticity of the product. To make matters worse, TechInTheBasket's customer service was unresponsive and offered no assistance in resolving this issue. I strongly advise against purchasing from them, as their products may not be genuine, and their customer support is severely lacking.”

Helpful Report

Posted 4 months ago

“I wrongly bought a model I didn't want and returned the order, and got a refund without any problems. Them I bought the Samsung phone I wanted and it arrived in due time. They take a few days to answer their emails but they do answer. Though the company is registered in China they ship the products out of Birmingham”

Helpful Report

Posted 6 months ago

“No customer service. They can only be contacted by email and they never answer their emails. Do not buy from these guys.”

Helpful Report

Posted 8 months ago

“Terrible, paid £160 for some Bose EarPods. They never worked properly, hissing sound, couldn’t hold a charge. Tried to speak to their customer service but could never get beyond the chat bot, every time it said I’d be connected to an agent nothing happened, I waited, waited, waited. Product defective, so either a cheap copy or refurbished, feel totally ripped off. Now having to pursue a case through Visa to recover my money. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 8 months ago

“Prices look good but if things go wrong you're on your own. Royal Mail concluded after two months they had indeed lost my earbuds. Only then did TITB offer (lilac coloured) replacements. No thanks. After promising the refund within 48 hours they never did - and ignored my chaser emails. Cynical. Avoid.”

Helpful Report

Posted 1 year ago

“I placed an order for an iPad 10 on 3 September and received it two weeks later. While the device appeared to be brand new, it came preconfigured with Remote Management, making it impossible for me to set up. I promptly reported this issue to Techinthebasket. However, after a series of delays, I was asked to provide photos of the package and a video demonstrating the setup problem, which I did. Subsequently I received a message stating “this issue has been raised internally.” However, for the entire following week, there was no further communication. I made two additional inquiries but received no response. Growing increasingly frustrated, I made the difficult decision to return the product for a refund. The company requested that I pay the postage fee for the return, despite my explanation that the issue was not my fault, but rather that I had received the wrong product. Unfortunately, my request went unanswered. Eventually, the company agreed to the refund and stated the process would take 3 to 7 working days. However, as of today 1 November, after 10 working days, I am still waiting for the refund to appear in my account. The issue when dealing with their customer support is a total lack of response, long delays, actions not following their words, and not actively solving customer problems. Additionally, while their website lists a contact number, it lacks extension information, resulting in my calls being abruptly disconnected. The online chat feature also proved to be unhelpful. Regrettably, this has been an extremely disappointing experience. I understand that some people give this company a 5-star rating on Trustpilot since they are lucky to receive the correct product. However, once you encounter a problem, such as receiving the wrong product like myself, the nightmare can begin. Therefore I would caution anyone against making purchases from this company.”

Helpful Report

Posted 1 year ago

“I ordered a nitendo switch for my daughters birthday which i never received, after checking tracking it was left in my front garden (plant pot) with out authorisation & wasn't secure. contacted tech in the basket & they said it wasn't there problem as it was delivered but clearly it wasn't, there customer service was very rude & ignorant. avoid at all costs, my daughters birthday was ruined & im £136 out of pocket 👍”

Helpful Report

Posted 1 year ago

“I have sent in hundreds of emails to these people/robots BUT NO ONE HAS EVER COME BACK TO ME THEY SAY THEIR PRODUCTS GET SENT FROM THEIR MANCHESTER OFFICE... THEY DONT EVEN HAVE ONE... TWO UK PHONE NUMBERS WITH ANSWERING MACHINES ON THEN THEY SEND ME OUT A CHINA MODLE TELEPHONE WHICH WILL NEVER WORK IN TH WE UK SCAMMERS STAY CLEAR I HAVE BEEN TRYING I VER 18 MONTH'S NOW GO TY NOWHERE WHAT A BUNCH OF CROOKS Tip for consumers: Do not buy from this company Products used: NONE”

Helpful Report

Posted 1 year ago

“I had a very bad experience with this online seller. They sell devices without European registration. In the case that you would need to be benefitted by the warranty, they will do nothing to support you and will try to charge you, exactly as happened with me. After awaiting more than a month to implement warranty, after having an official report from Samsung UK stating the defect of the device and no physical impact by myself, they did offer me a solution to repair the device in an excessive cost, better to buy a new device... thus no warranty. I really struggled with the dishonest and slow customer care. In the end I had to do dispute via my bank to get compensated. If you buy something expensive, do not risk with them. Also the delivery for the initial purchase was very slow (two weeks). No phone numbers for communication. Email correspondence extremely slow and taking no action. I really do not understand how they granted permission to operate in UK with all these faulty procedures and without a contact number for communication”

Helpful Report

Posted 1 year ago

“Placed an order, ended up wanting to cancel, before it was dispatched. Over a month later, item was never dispatched and still waiting for a refund. DO NOT USE. Opening a dispute with PayPal for refund as they no longer reply to any emails.”

Helpful Report

Posted 1 year ago

“Do not offer returns. No phone service. Refuse to send return address. No address on website. No real email replies other than automated. Late delivery”

Helpful Report

Posted 1 year ago

“Techinthebasket is a complete scam! They set up websites in various countries to make it appear they are located in those countries, but they are actually all operated out of China. You might get a good price on a tech product, but shipping is slow, and if anything goes wrong, you will be out all of your money. I bought a Smartphone that turned out to be defective. It was sold with a two year warranty, but quit working after just a few months. I returned it more than 5 months ago for repair or replacement, but now they just give me the run around. Now they have my phone and my money! Theft!”

Helpful Report

Posted 1 year ago

“I was disappointed to find that the samsung phone was not in stock as the order was accepted by TIB but! the refund came in in 3 days after I had to cancel my order! Overall good service. Brian G UK”

Helpful Report

Posted 1 year ago

“FRAUD COMPANY. I BOUGHT A NEW PHONE IN THE MONTH OF JUNE 2022. THEY SENT ME A FAULTY PHONE WHICH I RETURNED THEM WITH IN 30 DAYS. AS PER RETURN POLICY, THEY SHOULD REFUND ME FULL. THEY FORCED ME TO PAY FOR THE RETURN POSTAGE AS WELL. BUT, AFTER STRUGGLING WITH THEM FOR 3-4 MONTHS. TODAY, 02 NOVEMBER 2022, THEY REFUNDED ONLY £300 AND DEDUCTED £287.99. I PAID THEM £587.99. VERY VERY VERY POOR AND FRAUD COMPANY. WILL NEVER RECOMMEND THEM TO ANYONE.”

Helpful Report

Posted 2 years ago

Techinthebasket is rated 4.3 based on 332 reviews