“I found my favorite T-shirt of Level 42! After waiting by my mailbox for days and days I had mailed to Emily. She found out that there was a problem at mail. Swift action was taken and now I can wear my shirt every day. Thank you Emily, Teemill’s super helpdesk employer!!”
“I got the t shirts for my husband and grandchildren, I’m so pleased with them, delivery was prompt, quality superb, price spot on. Will be going back to website. Husband could not put it quick enough.”
“A great company. Clothes are very well made, good sizing. The companies ethos in the way the clothes are made and produced is marvellous I would recommend buying from them.”
“There was an issue with my order and their customer service team responded promptly and assisted me immediately. She was super nice and helpful. I got my issue resolved in no time. Thank you! #FWFG4L”
“Bought a ‘name T-shirt’ as a birthday gift on Tuesday morning from Branded & Moniker. I emailed to say it was a gift and would appreciate if it could be sent asap. I got an email from Emily in less than 2 hours assuring me that they would prioritise the order and it arrived the next day. Excellent service.
The t-shirt is plain, good quality cotton, probably a bit expensive for the t-shirt but the subtle surnames of the famous make it worth it as a novelty gift for someone who is difficult to buy a gift for.”
“Excellent service from Rapanui - managed to change the delivery address for an exchange without any problem. Very quick and helpful responses. They never fail to be one of my favourite suppliers - such positivity and determination to change the world for the better. ✅✅✅”
“Ordered custom t-shorts through Rapanui.com
Excellent quality product & customer service. When I contacted them they prioritised order and let me know whilst upgrading delivery so I could track the parcel.
I’m so glad to be able to buy organic rather than support less positive industry.
Excellent”
“I initially had issues with my shipping most likely due to a shipping address error on my end, but Teemill was quick to respond to my situation and made sure I got a replacement order that for sure made it to me. Also really liking the shirt I got, for sure really high quality!”
“Fantastic online customer services !! - I returned a top that was too small and they resent a different size within a week - online support was fab- freepost return label provided - return sorted easily with quick response and reassuring contact throughout. Thank you Emily x”
“Great quality shirt and top customer service from Emily, after I became concerned it may be lost in the mail. Shirt turned up 2 days after I initiated a customer query. Excellent responses from Teemill. Definitely going to order more products from this ethical business. Very positive experience and quality item. Many thanks.”
“Excellent product- I ordered two rhino T-shirts and both are of good quality. Soft cotton and nice colors. Thereby, my order didn't arrive at first but Helene sorted it out for my by sending a second order. Very friendly and professional company.”
“The t-shirts are amazing, the quality of the fabric and of the print are astonishing. I had a problem with the delivery in Italy (local postal service didn’t work properly) but Annabelle from the customer service solved the problem and saved my order. It was a super positive experience.”
“Emily at customer services went over and beyond to help with an exchange for a bigger size T shirt. My young teenager with eczema loves Rapanui and the bright colours after wearing Frugi as a child. He enjoys designing his own prints. He had tops, T shirts, hoodies, waterproof jackets, checked shirts, socks and shorts. Would love you to make some jogger pants, then he would be clad head to foot in Rapanui. Everything is soft and washes well , comfortable and the eco credentials are excellent. Delivery was prompt. The returns process is brilliant and free. Great value for money. Thank you.”
“Purchased a Jack Monroe bag. Original parcel whilst confirmed delivered by Royal Mail did not arrive. Teemill went out of their way to sort it out and produced a replacement which we are delighted with
Will certainly be using again”
