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temu.com Reviews

1.5 Rating 2,882 Reviews
10 %
of reviewers recommend temu.com
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How is Temu.com returns process?
(3 weeks ago)
Greater than 78% of reviewers feedback is Temu.com returns process could be better.
(3 weeks ago)
F

Returns - Difficult

28.57%
Industry Average
I was looking for an alternative to Amazon but Temu is not it. Costs are a little bit less, but delivery is a longer and returns are pain. I have received more damaged or defective goods from Temu in six months than I have with 15 years of Amazon. When you do a search, they throw everything at you. Amazon does this too, but Temu is way worse. I still use Temu, but only for low cost items that if they are damaged I just throw them away.
- Anonymous
This place is a joke when it comes to customer service and returns.
- Anonymous
I ordered several items from this company. The order came late and several items were damaged or missing parts. I returned the items for a refund but was denied said refund as temu said they didn't receive the returns even though I have a receipt from Canada post. After several unsuccessful emails the company ghosted me. Next step small claims court. Buyer beware.
- Tammy Cullen