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Tennis-Point Reviews

1.5 Rating 106 Reviews
12 %
of reviewers recommend Tennis-Point
1.5
Based on 106 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How do I contact Tennis-Point?
(1 month ago)
You can contact Tennis-Point by Email and Telephone.
(1 month ago)
C-
55.00%
Industry Average
They are terrible - do not buy from them, if you need to return they ignore you and have no customer service. They have a faulty return label service and do not reply to emails. I have paid £40 in postage so far and they want to charge me another £20 on a £55 pair of trainers. TERRIBLE
- Helen Caldwell
” Customer service said, “We have no control if the parcel gets shipped correctly,” which is just unacceptable.
- Dave
Their return service is disgraceful - you have to pay the post costs yourself.
- Miriam Nunes