Tennis-Point Reviews

1.5 Rating 106 Reviews

12 %

of reviewers recommend Tennis-Point

Company Reviews

Questions

Metrics

1.5

Based on 106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Tennis-Point?

Helpful Report

(1 month ago)

You can contact Tennis-Point by Email and Telephone.

Helpful Report

(1 month ago)

55.00%

Industry Average

“ They are terrible - do not buy from them, if you need to return they ignore you and have no customer service. They have a faulty return label service and do not reply to emails. I have paid £40 in postage so far and they want to charge me another £20 on a £55 pair of trainers. TERRIBLE ”

- Helen Caldwell

“ ” Customer service said, “We have no control if the parcel gets shipped correctly,” which is just unacceptable. ”

- Dave

“ Their return service is disgraceful - you have to pay the post costs yourself. ”

- Miriam Nunes

Tennis-Point Reviews

Customer Service - Average