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Tentrr Reviews

4.3 Rating 437 Reviews
83 %
of reviewers recommend Tentrr
4.3
Based on 437 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

888-798-9093

Email:

pgeorge@tentrr.com

Location:

25 W 39th St,
Ste 700,
New York
New York
10018

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Tentrr 1 star review on 7th March 2026
James Anderson
Tentrr 1 star review on 22nd September 2025
Oprah Llitch
Tentrr 1 star review on 13th September 2025
Smith
Tentrr 1 star review on 27th July 2025
John V. Lacombe
Tentrr 1 star review on 26th May 2025
Kate Marcus
Tentrr 1 star review on 21st May 2025
Eva B. Bean
Tentrr 2 star review on 8th April 2025
Nora
2626
Anonymous
Anonymous  // 01/01/2019
“We were given the wrong address of where to go. Our campkeeper had very poor communication and was hard to get ahold of. Once talking with customer service we were sent the proper coordinates and upon arrival, other guests were staying at our spot. It turned out we were double booked. We had driven 3 hours to get there.”
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Posted 5 years ago
“They are using the term "fully equpped" very very loosely here. At 155 a night, we were expecting a luxurious camping experience. Not so, no water, no toilet(tentrr loo is a chair with a hole), no sun shower (dont know what that means). The closest facility for water and bathroom is a good drive away. The tent is not very cleanly kept and will definitely not hold 4 people. Some positives, It's got great view, quiet environment. Will not book with Tentrr again.”
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Posted 5 years ago
“The tent wasn't even there. Actually, it was there and someone was LIVING in it. We wound up sleeping by the lake anyway, because we had nowhere else to go. I was never refunded, either, to add insult to injury.”
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Posted 5 years ago
“No access to water, old furniture”
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Posted 6 years ago
“Never happened!! You double booked. I had better have been Refunded completely!”
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Posted 6 years ago
“Will contact TENTR soon absolutely misleading i wouldn’t charge $5 a night yet alone $125.”
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Posted 6 years ago
“I sent an email to Estaban Vargas yesterday to say that I had cancelled, never got notifications that the landowner was trying to teach me, and now think that I was charged $300 for a trip that I didn’t take. Why wasn’t my trip cancelled ? Why don’t you send notifications that landowners are communicating ? Why has he not responded to my email ? Not happy with your service at all.”
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Posted 6 years ago
“Unfortunately, I did not get to experience camping at Slippery Creek Farm… My reservation was cancelled and when I reached out to the Camp Host I was told it was a glick and it was already booked. I reached out to the Tentrr office and was supposed to get a call back and never did. The charge went thru on my card - just disputed and waiting for response. I was very disappointed with this being my 1st camping experience as it was for my 1 year wedding anniversary and bought some gear to bring with us. I look forward to maybe experiencing it another time.”
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Posted 6 years ago
“Tried to book 2 nights. My card was charged right away.still no answer regarding confirmation about the Already paid trip Tenrr was called .after 3 hours holding and waiting for customer rep and 2 emails I cancelled my trip So sorry... Now I have to wait how many days for my money”
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Posted 6 years ago
“It is very bad I canceled the camping a day before and I already had everything ready”
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Posted 6 years ago
Tentrr is rated 4.3 based on 437 reviews