“We have the same issue as everyone else. Doors are delaminating / top layer separating from underside. If it was only 1 door we might have taken it as a one off fault. But several doors delaminating.
Kitchen was supposed to have a 25 year guarantee and we are on year 7.
Looked after kitchen and doors look new except for the fact the plastic top layer is coming away / bubbling up.
Who do we speak to about our guarantee ?”
“My kitchen has bubbled all over the place looks a total mess and to save and pay over 8k for this to happen. It states that cupboards have a 20 year warranty however trying to get hold of anyone to sort it blood and stone come to mind. Totally gutted, Tesco have washed there hands but in the meantime we have to save again to have it replaced.”
“In short, everything. Worktops have been replaced and failed again.
I could go on and on
Currently I am waiting for replacement and repairs but it has been trying to extract blood from a stone. The whole experience has been a disaster caused by bad management of all concerned and Tescos must be held responsible”
“Initially well fitted and what my mother wanted, but now 60% of the gloss white doors and drawer fronts have turned cream, and of course the warranty is not worth the paper it is written on. I feel responsible, as I am tho one who urged my mother to go with Tesco, which has left her with a kitchen which looks distinctly leprous!”
“Had a Tesco kitchen fitted 4 years ago. Paid £6500, excluding appliances, laminate is coming away from the doors. Have never had this happen with any other kitchen, even a cheap one. Have no idea how I can remedy this!”
“Bought a kitchen through Tesco from Mark 11 4 years ago and it was supposed to have a 20 year guarentee, the kitchen is falling to bits, I cannot believe I spent £8.5k for this kitchen, saved for ages to buy it... never again”
“Same thing here. A big chunk of our savings went into a new Tesco kitchen, just to see the units falling off the wall a few years later. And the CDA washing machine only lasted for one and a half year. Have to give it one star, there isn't an option for no stars at all.”
“Appalling. Having bought the kitchen in 2013 being told the units had a 20 year guarantee and the CDA appliances had a 5 year guarantee, we are now told that the warranty is null and void because Tescos are too rubbish to get a replacement installer. We are now on our 3rd replacement fridge becauseCDA appliances are Crap Dodgy Appliances. The delivery men delivered it and left it in the box in our kitchen. Tescos and CDA are refusing to unbox and install it and swap the door to open left to right as per our original kitchen install spec. NEVER EVER USE TESCO or CDA. Even the delivery man said he wouldn't touch CDA with a barge pole.”
“did anyone actually pay mark2 for their kitchens? like Tesco are saying we did as I checked my credit card statement and it was Tesco I paid not mark2 so why didn't Tesco sort the warranties out before pulling out from mark2”
“Had a tesco kitchen fitted tesco / mark one 18 months ago I was told the oven and hod were top quality the oven elements burnt out only normal wear once used once a day at the most when the fitters came I was told the oven and hod was the cheap end of the market what about the rest I wonder how long is it going to last paid £7000.00 waiting for a reply from tesco should be interesting that if I get a reply”
“After 13 months of having a £7k kitchen fitted, the whole thing is falling apart. The £300 tap has snapped off in my hand, the ceramic sink has a massive crack in it, tiles have cracked and doors, drawers and cupboards aren't closing properly.
Complete waste of money as now Mark 2 have gone bust”
