Thames Luxury Charters Reviews

4.9 Rating 393 Reviews
98 %
of reviewers recommend Thames Luxury Charters
4.9
Based on 393 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read Thames Luxury Charters Reviews
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Phone:

020 7357 7751

Email:

enquiries@thamesluxurycharters.co.uk

Location:

Knot House 2-7 Brewery Square London SE1 2LF
London
SE1 2LF

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Thames Luxury Charters 5 star review on 18th September 2019
Iris Pitman
Thames Luxury Charters 5 star review on 19th June 2019
Sarah Treseder
Thames Luxury Charters 5 star review on 10th January 2019
Joni Clarke
Thames Luxury Charters 5 star review on 10th January 2019
Wendy Elliot
Thames Luxury Charters 5 star review on 17th October 2018
Stephen Burns
Thames Luxury Charters 5 star review on 26th September 2018
Helen Thompson
Thames Luxury Charters 5 star review on 26th September 2018
Helen Thompson
16
Anonymous
Anonymous  // 01/01/2019
The things went quite smoothly.
Helpful Report
Posted 6 years ago
The boat was a bit late as so therefore the guest could not board as planned. However after keeping my husband occupied with the views around, he boarded and was greeted by friends and family. The food was excellent and the staff were absolutely wonderful but, there was a lady with blonde hair in a pony tale who completed ignored me did not make herself known until she said to my husband who's b'day it was, this plate with food on it is for the captain and that was that !! Other than a few other small things it was a great afternoon, thank you. Lucy Hallett
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Posted 6 years ago
on time, friendly and professional staff, food lovely
Helpful Report
Posted 6 years ago
The service we received when planning a corporate event was excellent. Nothing was too much of a hassle and they did everything to accommodate our requests.
Thames Luxury Charters 5 star review on 21st March 2018
Helpful Report
Posted 6 years ago
Excellent organisation by Ruby.
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Posted 6 years ago
Everybody that attended our Christmas Party said that they enjoyed themselves thoroughly.
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Posted 6 years ago
Staff were very accommodating and friendly.
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Posted 6 years ago
Very efficient organisation. Very good staff on preparatory administration and delivering the service on the day. A good menu which we and our guests enjoyed. A lovely boat with a really pleasant ambience and facilities - easy to view the scenery out of the salon windows and easy access to the top deck (pity about the snow! But even that permitted a brief snowball fight for the children and occasional forays for the (very) fresh air outside. Perfect delivery of the agreed timed schedule. All in all a very satisfactory experience and we have already commended your company to others.
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Posted 6 years ago
Throughout my whole experience with the TLC team nothing was too much trouble. They were always very helpful and the team on the day couldn't do more to ensure we were having an enjoyable time.
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Posted 6 years ago
Excellent attention to detail, nothing is too much trouble, staff go over and above and always deliver with a smile!
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Posted 6 years ago
Easy to contact and discuss event. Always welcoming. attentive and polite staff on day. event ran very smoothly.
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Posted 6 years ago
Staff listened to our requirements which fitted the occasion beautifully.
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Posted 6 years ago
Employees were very friendly, and food quite good. Boat was nice overall, maybe in need of a bit of renovation on the inside. Thanks!
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Posted 6 years ago
Very good - both pre event organising and on the night staff could not have been more helpful and food was very good. Thank you
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Posted 6 years ago
Lovely boat, nice staff, very professional.
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Posted 6 years ago
An excellent time was had by all, friendly staff and lovely food, would thoroughly recommend for any occasion. Thank you.
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Posted 6 years ago
Outstanding boat, staff, service. Very professionally run.
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Posted 6 years ago
Lucy Wade oversaw the majority of the planning for our event. She was highly professional and very quick at communicating with me by email and responsive on the phone. I appreciated the flexibility in booking different menu options and not needing to confirm numbers until nearer the decent date. The staff on board our boat during the evening were hospitable, friendly and kept everything running according to plan. The food was great and the facilities on board were as we expected, meeting a high standard. All our guests enjoyed the novelty of being on the Elizabethan and sailing along the Thames. It was a great evening.
Helpful Report
Posted 6 years ago
Superb service to both organisers and our guests. The event was very professional, the food excellent and we were provided with everything we asked for. Would definitely consider organising a future event with Thames Luxury Charters. Thanks again!
Helpful Report
Posted 6 years ago
Very helpful and organised.
Helpful Report
Posted 6 years ago
Thames Luxury Charters is rated 4.9 based on 393 reviews