Thames Luxury Charters Reviews

Name: Thames Luxury Charters
Address: Knot House 2-7 Brewery Square London SE1 2LF, London
Rating: 4.86

4.9 Rating 393 Reviews

98 %

of reviewers recommend Thames Luxury Charters

Company Reviews

Questions

Metrics

4.9

Based on 393 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

020 7357 7751

Email:

enquiries@thamesluxurycharters.co.uk

Location:

Knot House 2-7 Brewery Square London SE1 2LF
London
SE1 2LF

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Thames Luxury Charters 5 star review on 18th September 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The food was good, and the service was nice”

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Posted 5 years ago

“The boat was a great venue and the bridge opened for us”

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Posted 6 years ago

“There was some confusion in the early stages as the team changed, and not everything went as planned on the night, but overall it did not matter and the event was a great success. The food was excellent and the staff on the night were unobtrusive but attentive. Having perfect weather certainly helped!”

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Posted 7 years ago

“The boat (Edwardian) was great and much nicer than any of the other boats out there for a reasonable price.”

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Posted 7 years ago

“It was a nice summers evening for the occasion and the vast selection of drinks were enjoyed. The event wasn't too formal and therefore had a relax atmosphere. Initially the canapes were too few and far between and therefore guests jumped on the waiters/waitresses as soon as they entered the room. More entertainment was expected following the invitation, however there was only background music from the DJ which could be overlooked.”

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Posted 7 years ago

“Customer service through the booking service was good, both polite and responsive but it wasnt made clear that food was expected to be ordered and so the this got rather awkward when I said I didnt need food. When booking the boat in January there should be fixed catering and entertainment costs available at that point and not having to wait 3 months for these. Its very difficult to budget when this is the case. I might have ordered food if these costs were known earlier. On the day, there was no one overseeing the party. There really should be a designated co-ordinator as part of the boat management. People were left waiting at the pier gate (at embark time), no one advising when the gate would be opened. When it did finally open I had to ask if it was ok to board. Also the boat did not take off for some time. Only when one of the party asked why this was were they told it as there were less people on the boat than booked. Again someone on the boat should be more proactive and ask these questions instead of the guests having to work it out.”

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Posted 7 years ago

Thames Luxury Charters is rated 4.9 based on 393 reviews