The Bella Cottage Reviews

4.2 Rating 90 Reviews
79 %
of reviewers recommend The Bella Cottage
Read The Bella Cottage  Reviews

About The Bella Cottage :

Founded in 2003, The Bella Cottage continues to be an inspiring place to shop for luxurious French Country and Farmhouse style home furnishings, décor, and gifts. We often have a specialty “one of a kind” vintage items, as well as home furnishings and accents.

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Email:

info@thebellacottage.com

Location:

7456 Valjean Ave.
Van Nuys
91406

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The shipping delays are unreasonably long. I still haven't received my order.
Helpful Report
Posted 2 years ago
Hi Jessica, We are sorry for the delay in the delivery of your product. The current global situation has been a setback for most businesses. We are trying our best to normalize everything as soon as possible. But I am sure it will be worth the wait. We highly appreciate your business with us!
Posted 2 years ago
OMGosh! It's a happy Fri for us! We received our chairs and they are absolutely even more than what we expected. And they are beyond comfortable! Worth the wait and while they are expensive, the quality, design and comfort is well worth it!
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Posted 2 years ago
Hi Amy, We are delighted to hear that you love your chairs and that they were worth the wait. We highly appreciate your business with us. Thank you for your positive feedback!
Posted 2 years ago
Very beautiful! Just wish the material was thicker
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Posted 2 years ago
Thank you for your feedback, Mustofe!
Posted 2 years ago
Product is well made as just as pretty as can be. Great communication with company regarding tracking package. Was delivered when promised. Very pleased. Will order from The Bella Cottage again.
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Posted 2 years ago
Hi Sharon, We are delighted to hear that you love your product and the customer service. Highly appreciate your positive feedback. We will love to work with you again :)
Posted 2 years ago
Disappointing! Placed an order over a month ago, No order arrived and zero communication from the company. I emailed asking about the order and got a response saying “good question. Let me check.”. Never heard a word from them again.” I did receive something from the shipping company saying the order was in transit,
Helpful Report
Posted 2 years ago
Hi Merideth, We have made changes so that our customer's wanting to purchase back-ordered items are aware of the delays. We also have increased our staff to better assist our customers. We hope that you will visit us again!
Posted 2 years ago
I have not even received the item yet or used it. Tracking says 4 more days. It's a little premature to email requesting a review.
Helpful Report
Posted 2 years ago
Hi there, Sorry about that. The default system is set to ask for a review at a certain time but obviously, the delivery time for all products is not the same and sometimes it takes longer for a product to be manufactured. You are welcome to give a review when you receive your order. We will be waiting for your valuable feedback :)
Posted 2 years ago
I just received my beautiful mirror & I can't wait to hang it above my dresser. It's absolutely gorgeous & the customized paint color I was able to select is exactly what I'd envisioned. The delicate roses have such exquisite detail & are so lovely. I'm thrilled to have found Bella Cottage... they were a joy to work with & even though my mirror was customized, it arrived rather quickly. They even offer easy payment plans if you'd prefer to break up your payments - to allow for other purchases. Lol! Overall, Bella Cottage offers gorgeous home furnishings & accessories and I will definitely be purchasing more items from them in the near future!
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Posted 2 years ago
Hi Lorrie, we are delighted to hear that you love your mirror and are enjoying it. We highly appreciated your business with us and would love to have you back soon!
Posted 2 years ago
The basket was out of stock for several months but I was willing to wait. Looking forward to putting it on my back porch with flowers.
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Posted 2 years ago
Hello Patricia, thank you for your review!
Posted 2 years ago
I just love my woven door basket. It’s very well made and exceeded my expectations.
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Posted 2 years ago
Hi Charlene, Indeed it was out of stock. Its just come in and we shipped to you two days ago. We have added the tracking number to your account. You are due to receive it tomorrow. We do apologize for the wait.
Posted 2 years ago
Very good selection of merchandise, and great customer service during times where supply chains and delivery are stretched to the limit. A+
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Posted 2 years ago
Hello Gregory, Thank you for your positive feedback!
Posted 2 years ago
I just received my mirror. I really like the mirror but not real happy with the finish, too much grey. It would be nice to have seen a photo of how the finish looked on the mirror but that was not an option.
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Posted 2 years ago
I love my French Country Cottage book! Ordering online was easy, the price was great and shipping was timely. A big thanks to The Bella Cottage!
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Posted 2 years ago
Hello Rachel, we are glad you love your French Country Cottage book. Thank you for your positive review!
Posted 2 years ago
I'm so happy with my new bistro chairs! The color was well represented on the website and this helped me make the right selection. I couldn't be more pleased with my purchase!
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Posted 2 years ago
Hello there! we are delighted to hear that you love your new bistro chairs. Thank you for sharing, we highly appreciate your positive feedback!
Posted 2 years ago
Really love all of the wonderful products on this website. I haven’t received my piece of art yet but I did receive the doggy bowls and I really like it, it’s beautiful fits right in with my decor.
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Posted 2 years ago
Hello Keri, thank you for being patient. We are glad you are happy with your doggy bowls. Highly appreciate your positive feedback!
Posted 2 years ago
More beautiful than the picture and I am so happy with them. Will order from Bella Cottage again for sure!
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Posted 2 years ago
Hi Deborah, we are glad to hear that you are happy with your purchases. Thank you for your positive feedback!
Posted 2 years ago
The pink pet feeding is sooo cute!!! And my item got here within 2 days of ordering :)
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Posted 2 years ago
Thank you for your positive feedback, Angie!
Posted 2 years ago
Very helpful customer service. Called me in regards to the back-ordered chairs and allowed me to make a conscious decision about waiting for the order vs ordering a different product. I needed chairs pretty quickly for a new house and appreciated the research on what was in stock and immediately available. My new chairs are being delivered in the next 2 days!
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Posted 2 years ago
Thank you for your review! We really appreciate you working with us to come up with a solution. Clients like you make my day! Heather
Posted 2 years ago
Hi Lois, we are delighted to hear that you were able to find the right chairs for your new house and that you found our customer service very helpful. We appreciate you noting that!
Posted 2 years ago
Good service, arrived on time . Product kept in good condition
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Posted 2 years ago
Hi Ruby, thank you for your positive feedback!
Posted 2 years ago
Had a long wait bc of Covid and back orders but it was definitely worth it. Love all of my pieces I purchased, excellent customer service!
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Posted 3 years ago
Hi Jenny, we are glad you love all the pieces and that they were worth the wait. Thank you for your appreciative review.
Posted 2 years ago
The order arrived as scheduled and the quality of the “Sweet Tea” sign is amazing! I could not be more pleased! It is going to be a wonderful graduation/house warming gift to the new graduate!
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Posted 3 years ago
Hi there, we are delighted to hear that you love the exceptional quality of the 'sweet tea' sign. I am sure it's going to be a fantastic present :) Thank you for sharing!
Posted 2 years ago
The Bella Cottage is rated 4.2 based on 90 reviews