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The Bella Cottage Reviews

4.2 Rating 90 Reviews

79 %

of reviewers recommend The Bella Cottage

Company Reviews

Product Reviews

About The Bella Cottage :

Founded in 2003, The Bella Cottage continues to be an inspiring place to shop for luxurious French Country and Farmhouse style home furnishings, décor, and gifts. We often have a specialty “one of a kind” vintage items, as well as home furnishings and accents.

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Email:

info@thebellacottage.com

Location:

7456 Valjean Ave.
Van Nuys
91406

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The Bella Cottage 2 star review on 11th March 2022

The Bella Cottage 2 star review on 11th March 2022

The Bella Cottage 5 star review on 15th June 2021

The Bella Cottage 5 star review on 15th June 2021

The Bella Cottage 5 star review on 15th June 2021

The Bella Cottage 5 star review on 14th June 2021

The Bella Cottage 5 star review on 14th June 2021

5

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with the dog and cat feeding stations that I purchased for my dog and 2 cats. The wooden holder had a beautiful wooden filagree on the front and back and held 2 metal dishes. It was also very easy to clean up from my messy eaters. I would recommend it to other pet owners who like a bit of class.”

Posted 3 years ago

“Beautiful pet bowl . Quick shipping and great customer service”

Posted 3 years ago

“Love my Pom Pom at Home rug. The customer service and communication was superb.”

Posted 3 years ago

“Great Communication and Customer Service. We are very happy with the Elegant Pale Pink Raised "Princess" Pet Bowl, with the gorgeous raised decorative surface. The Removeable Stainless Steel Bowls make for easy cleaning, between feedings.”

Posted 3 years ago

“wonderful merchandise, great customer service, delivered right on time, couldn't be happier.”

Posted 3 years ago

“Customer service has been as helpful as they could after having multiple issues with broken shipped items. Issue is still not resolved, communication continues with the representative.”

Posted 2 years ago

“Very beautiful! Just wish the material was thicker”

Posted 2 years ago

Thank you for your feedback, Mustofe!

Posted 2 years ago

“I received one item ordered promptly; however, there was a significant delay receiving two of the items ordered. Received the other two items yesterday, and it was worth the wait. I am very pleased with the purchase. I understand delays in receiving can be anticipated with current, unstable global situations.”

Posted 3 years ago

Hi There, We are so glad that you love your purchases and that they were worth the wait. Thank you for leaving us a great review!

Posted 3 years ago

“Great selection!”

Posted 3 years ago

“LOVE THE NIGHT STANDS. PERFECT SIZE AND FITS MY DECOR PERFECTLY.”

Posted 3 years ago

“The piece is beautiful and arrived in perfect condition! The only reason for 4 stars is that I did not receive communication from the seller regarding shipping details. But the piece itself is lovely!”

Posted 3 years ago

“I have not even received the item yet or used it. Tracking says 4 more days. It's a little premature to email requesting a review.”

Posted 2 years ago

Hi there, Sorry about that. The default system is set to ask for a review at a certain time but obviously, the delivery time for all products is not the same and sometimes it takes longer for a product to be manufactured. You are welcome to give a review when you receive your order. We will be waiting for your valuable feedback :)

Posted 2 years ago

“I just received my mirror. I really like the mirror but not real happy with the finish, too much grey. It would be nice to have seen a photo of how the finish looked on the mirror but that was not an option.”

Posted 2 years ago

“Ordered a white elevated double dog dish, but then recieve an email that they no longer had white but cream and if that would be acceptable which I replied yes. However when I recieved my the dog dish it was more of a pink hue and not creme. I do plan on keeping the dish and sanding it and re-painting it myself.”

Posted 3 years ago

Hi, Suzanne! We appreciate you reaching out and sharing your feedback. We’re sorry that we missed the mark here. We will share your thoughts with our team and work to fix that going forward. Thank you!

Posted 3 years ago

“The casing of this cabinet is a much darker gray than what the picture shows it as. Also, none of the shelves even fit. They were all to small so had to make new shelves for it.”

Posted 1 year ago

“Disappointing! Placed an order over a month ago, No order arrived and zero communication from the company. I emailed asking about the order and got a response saying “good question. Let me check.”. Never heard a word from them again.” I did receive something from the shipping company saying the order was in transit,”

Posted 2 years ago

Hi Merideth, We have made changes so that our customer's wanting to purchase back-ordered items are aware of the delays. We also have increased our staff to better assist our customers. We hope that you will visit us again!

Posted 2 years ago

“I purchased a Christy Repasy canvas print and it was too small for the place I needed it. Then I read the return policy and guess what her Art is not returnable. It is my fault for not checking the return policy which has several artists and brands listed as non returnable so I would check that out before purchasing. I do all my shopping online because I’m disabled and I have only had a very few stores who will not accept a return. I will not look at or purchase from you again. Buyer beware!”

Posted 3 years ago

“12/19/20 I haven’t received the book yet so I can’t write a review. I ordered it many weeks ago and have already checked on delivery once ....... hopefully I’ll get it before we leave on 12/22 as it is a Christmas gift for a family member.”

Posted 3 years ago

Hi! We can totally understand how frustrating it is to be waiting for your delivery, wish there was a way for us to get the product to you on time. Nevertheless, we'd like to thank you for purchasing our product! We hope to meet your expectations next time.

Posted 3 years ago

“SCAM operation. Ghosted me. Heather had confirmed they had a sideboard (Warren) in stock on July 8 and it would ship ASAP. I paid her invoice. As of Aug 18, no sideboard, no word on delivery, and after my 6 email messages and 3 voice mail messages - NADA. Completely ghosted me. Disappointing, as I wanted to support a woman-owned business. Seems like a scam. BEWARE.”

Posted 1 year ago

“After spending four thousand on a piece to be delayed by Bella Cottage for months, the cabinet is of very poor quality. It hurt even further to spend three hours reconfiguring the latches so the doors would properly close. My husband just said - gosh, they should now be paying us for the time we have spent on this cabinet just to get it to function. Very bummed out. Please do not spend your hard earned money here.”

Posted 2 years ago

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The Bella Cottage is rated 4.2 based on 90 reviews