The Body Shop Reviews

3.6 Rating 196 Reviews

65 %

of reviewers recommend The Body Shop

Company Reviews

Questions

Metrics

3.6

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does The Body Shop deliver? How long does The Body Shop take to deliver? Does The Body Shop deliver on time?

Customer Service

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Location:

268 Oxford Street,
London
W1C 1DS

How do I contact The Body Shop?

Helpful Report

(3 days ago)

You can contact The Body Shop by Email, Live Chat and Telephone.

Helpful Report

(3 days ago)

60.00%

Industry Average

“ Amazing products and great customer service. The location was at King of Prussia Mall and our assistant was Riri. She was very kind and helpful. ”

- Anonymous

“ I had great service from the assistant manager Stephanie at the Pen Center help me with all my needs! ”

- Anonymous

“ Very nice friendly team, always very helpful, especially Paulina. Always understand what customers are looking for. It’s been one year, since I started to use The Body Shop range and I’m always 100% satisfied with quality and service. ”

- Olga Melton

The Body Shop Reviews

Customer Service - Average