The Derma Company Reviews

5.0 Rating 2,176 Reviews
A
Happiness Grade
Read The Derma Company Reviews

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

99.10%
Industry Average
Great price and quick delivery... will definitely use your company again!
- Jacqui L
This is the first time I have used The Derma Company to buy Dermalogica products. The products came quite fast and were well packaged and appeared to be competitive in price. I would definitely use them again.
- Claire C
Ordered medik8 it was at a reasonable price arrived in on time well wrapped very happy with company and product
- Martine M
A

Delivery - Fast

97.48%
Industry Average
Ordering takes moments and one is always aware that delivery (which is free) will be very quickly and efficiently carried out.
- Sandra H
Great price and quick delivery... will definitely use your company again!
- Jacqui L
Great service... very much a personal service. I felt that you took an interest in my skin care regime. Delivery was swift and I am so glad I have found you! Lizzy.
- Lizzy H
B-

Refunds - Average

66.67%
Industry Average
The Derma Company are very helpful , unfortunately the items I ordered were out of stock but I wouldn't hesitate to use them again , easy to communicate with and if you require a refund it's dealt with promptly.
- Margot C
Great customer service, quick return and refund when I made an error in ordering. Can't ask for more.
- Kate B
great service of sending my products out quickly, and even gave me a postage refund so 2 parcels brought on separate days could arrive together and only paid for 1 postage. Only thing is both times I have order products, the packaging has either bust open in transit (not sealed down enough) or been broken so Ive been worried that my products may have fallen out. but apart from that - great service.
- Adele G
98.97%
Industry Average
Great service, fast shipping
- Anna S
Great service... very much a personal service. I felt that you took an interest in my skin care regime. Delivery was swift and I am so glad I have found you! Lizzy.
- Lizzy H
Great customer service
- Sharon M