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The Derma Company Reviews

5.0 Rating 2,858 Reviews
A
Happiness Grade
Read The Derma Company Reviews

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company have a Customer Happiness Grade of A. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

99.19%
Industry Average
Great price and amazing service Thank you
- Margaret R
It was a chance for me to stock up the products at a discounted price!
- Lata B
Arrived quickly and a great price !!
- Sandie C
A

Delivery - Fast

96.68%
Industry Average
Delivery is very fast
- Miaya M
Consistent excellent customer service and speedy delivery with my orders. Thank you to the team at The Derma Company
- Lyn J
Easy to order and check out experience straightforward. Good prices. Rapid delivery and you are made aware of the transit process. I definitely recommend this company.
- Susan C
B-

Refunds - Average

66.67%
Industry Average
Absolutely amazing service. I recently placed an order (in haste) over a break out of spots. The Derma Company immediately upon my order contacted me as I did not usually use this particular range on environ products, and when i explained I had ordered in haste we’re happy to refund my money and help me purchase the products that would help and benefit me. Great customer service plus quick delivery
- Kim C
I had to return an item which I wrongly ordered. The refund was supper quick (so that I could order the correct item). Good service.
- Keiko T
The Derma Company are very helpful , unfortunately the items I ordered were out of stock but I wouldn't hesitate to use them again , easy to communicate with and if you require a refund it's dealt with promptly.
- Margot C
99.41%
Industry Average
Such wonderful customer service. There was an issue with the courier company, which was not their fault, but they were super communicative, shipped a replacement as they didn't want me to wait longer for it to be received and I was very grateful for that. Would highly, highly recommend.
- Kate W
Consistent excellent customer service and speedy delivery with my orders. Thank you to the team at The Derma Company
- Lyn J
Fabulous products and the best customer service. 👏
- Gwyn O