The Derma Company Reviews

5.0 Rating 2,638 Reviews
A-
Happiness Grade
Read The Derma Company Reviews

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.

A

Price - Excellent

98.48%
Industry Average
Excellent price, prompt delivery. Will definitely return
- Lesley W
I needed some advise on Medik8 which I was ordering. The Derma team were extremely helpful and knowledgeable. I'm delighted with the products and my skin is already looking better. Plus the discounted price was very good. Thank you Tricia
- Tricia H
Fantastic company…luxury skincare at a very reasonable price which I received super fast..couldn’t have asked for anything better! I’m very happy and will definitely be back to buy more ..thank you Derma Company
- CAROL F
A

Delivery - Fast

95.50%
Industry Average
Excellent price, prompt delivery. Will definitely return
- Lesley W
The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.
- Carole G
Great company, always fast delivery. Lots of offers on the products I love.
- Jackie F
C

Refunds - Average

60.00%
Industry Average
Absolutely amazing service. I recently placed an order (in haste) over a break out of spots. The Derma Company immediately upon my order contacted me as I did not usually use this particular range on environ products, and when i explained I had ordered in haste we’re happy to refund my money and help me purchase the products that would help and benefit me. Great customer service plus quick delivery
- Kim C
I had to return an item which I wrongly ordered. The refund was supper quick (so that I could order the correct item). Good service.
- Keiko T
The Derma Company are very helpful , unfortunately the items I ordered were out of stock but I wouldn't hesitate to use them again , easy to communicate with and if you require a refund it's dealt with promptly.
- Margot C
99.49%
Industry Average
Hi good service but I was expecting the extra perk / cream as advertised!
- Alessandra G
The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.
- Carole G
Always an excellent service, great products and a quick delivery. Highly recommended.
- Jacqueline H