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The Derma Company Reviews

5.0 Rating 2,646 Reviews

100 %

of reviewers recommend The Derma Company

Company Reviews

Product Reviews

5.0

Based on 2,646 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

The Derma Company 5 star review on 24th May 2021

The Derma Company 5 star review on 24th March 2021

The Derma Company 5 star review on 14th November 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Environ and I love this company. It is so good to be able to order on the phone and to speak to a very pleasant person. They use DPD who send proper tracking notices.”

Posted 2 days ago

“Brilliant service. I actually rang customer service with a query prior to ordering which was resolved instantly and above my expectations. Email comms were appropriate and not overkill, order dispatched almost immediately and delivered next day. 10/10”

Posted 2 days ago

“Great products, quick service!”

Posted 2 days ago

“Great servie, including phoning me to amend my order to achive great value and some credit!”

Posted 2 days ago

“Really pleased with my order & how quickly the product arrived. Coupled with a phone-call further to a short questionaire during my order to ensure I was given the correct level for the best skincare Environ can give. I love this range. I would definitely recommend. Thank you!”

Posted 3 days ago

“Great service , great products”

Posted 3 days ago

“Excellent price and service.”

Posted 4 days ago

“So it was a very easy & smooth process, ordered at 3:10pm arrived literally the next day, my only gripe was that the products from medik8 were not sealed & they usually are, which made me nervous about authenticity”

Posted 4 days ago

Hi Jessica, Thanks for your positive review, we have been an authorised Medik8 stockist for over 15 years. The vast majority of the range does not feature a safety seal, only a small number of products from the range such as the glass bottled serums eg Hydr8 B5, Intelligent Retinol Serums, C-Tetra Serum & the cleanser tubes have a seal over the top of the bottle or cap. Although we agree that a safety seal would be preferred, we don't have control over the manufacture of the range so it's not within our control that this is not in place. I hope this clears up your concerns. Lucy, Customer Care

Posted 3 days ago

“I love the products and will definitely be purchasing from you again. Thank you”

Posted 4 days ago

“Try to use small independent companies as much as I can, Derma Company has not let me down, such a pleasure to deal with companies that have a real person at the end of a phone, not that I needed to call as everything was delivered on time, packaged well and much cheaper than anywhere else I could find, I have used your company twice now and intend to continue to do so.”

Posted 6 days ago

“Great service and lovely products - thank you!”

Posted 1 week ago

“Excellent service everytime. Well done. A***”

Posted 1 week ago

“Great company, order received really quickly and packed really well. The website is easy to use and their offers are brilliant. I always order when I receive information about offers by email. When there are offers I will always stock up or even order a more expensive item than my usual due to the discount. Great products and service highly recommend Derma Company”

Posted 1 week ago

“I cannot praise The Derma Company enough fom whom I purchase Environ products. Their knowledge of these products is excellent and the service fast and reliable. I will never consider using another company.”

Posted 1 week ago

“First time I have used this company . Really good prices Quickly dispatched Well packed Thank you”

Posted 1 week ago

“Alway very good to deal with!”

Posted 2 weeks ago

“Excellent price, prompt delivery. Will definitely return”

Posted 2 weeks ago

“Hi good service but I was expecting the extra perk / cream as advertised!”

Posted 2 weeks ago

Hi Alessandra Thanks for your feedback, upon checking your order, this order did not contain the qualifying items required to receive the free gift that was on promotion at the time of ordering. In almost all cases any additional gifts that may be added based on a promotion will show in your basket at the time of ordering. If you cannot see this then you may not have purchased the correct items, quantities, met the spend threshold to qualify or the limited promotion may have sold out. If you have any queries over any future promotions please don't hesitate to get in touch with our customer care team. Lucy, Customer Care

Posted 3 days ago

“The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.”

Posted 3 weeks ago

“Great company, always fast delivery. Lots of offers on the products I love.”

Posted 3 weeks ago

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The Derma Company is rated 5.0 based on 2,646 reviews