The Derma Company Reviews

Name: The Derma Company
Address: 365 Luton Road, Harpenden, Hertfordshire
Rating: 4.96

5.0 Rating 2,832 Reviews

99 %

of reviewers recommend The Derma Company

5.0

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always competitive prices and prompt delivery!”

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Posted 1 week ago

“Absolutely love everything about this company! They always deliver and are always so helpful with any requests that I ask!! Nothing is too much trouble! I csnnot recommend enough!”

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Posted 1 week ago

“Ordering the product was easy, very courteus and professional. Product is excellent, have used it fo a number of years. Delivery wa s very good, informed every step of the way. ten out of ten, thank you.”

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Posted 1 week ago

“Once again the Derma company have excelled themselves. They are excellent at knowledge of the products they are selling and their offers are well put together.”

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Posted 2 weeks ago

“Excellent service, delivery and product, which I’ve been using for a long time. This is new version of lactic acid peel, results just as good So pleased I can order direct”

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Posted 3 weeks ago

“The Derma Company are amazing - they are always happy to give really knowledgable and unbiased product advice over the phone, super fast delivery and really competitive prices of excellent brands like Heliocare and Environ. I have been using them for years and cannot fault them.”

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Posted 3 weeks ago

“Great service. Really prompt dispatch. Thank you”

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Posted 1 month ago

“Very competitive prices for my favourite Dermalogica products. Great range too.”

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Posted 1 month ago

“Arrived quickly and a great price !!”

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Posted 1 month ago

“It's my first time buying from the company. I'm really impressed with the entire transaction. An effortless and speedy purchase of Environ. I'll be a regular customer. Thank you!”

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Posted 1 month ago

Hi Pauline, Thank you so much for your wonderful review! We’re thrilled to hear that you are happy with evert part of your purchase of Environ products. We look forward to welcoming you back as a regular customer and are here to assist with any future needs you may have. Thanks again for choosing The Derma Company! Lucy, Customer Care

Posted 4 weeks ago

“Prompt delivery of goods. Great prices compared to other companies.”

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Posted 1 month ago

“Once again The Derma Company have gone above and beyond in their customer care and customer service. They are a genuinely lovely, family run business who, in my opinion, always put their customers needs and happiness at the forefront of their business.”

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Posted 1 month ago

Hi Amanda, Thank you so much for your glowing review! We truly appreciate your kind words. It’s wonderful to know that our commitment to customer happiness is clear. Your support means the world to us, and we look forward to continuing to serve you with the same dedication in the future! Lucy, Customer Care

Posted 4 weeks ago

“Extremely efficient family run company. 99.9% of my orders to date have been Environ products, ask a question related to Environ and you'll recieve a full comprehensive answer as well as additional advice if a different product is deemed more suitable. Orders are shipped immediately resulting in a very short deliverey time. I highly recommend the Derma Company. Thank you for quite a few years of excellent service.”

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Posted 1 month ago

Hi Lavinia, Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with our family-run business and that our team has been able to provide you with the comprehensive support you need regarding Environ products. Your recommendation means a lot to us, and we are committed to maintaining the high level of service you’ve come to expect. We look forward to continuing to serve you for many more years to come! Lucy, Customer Care

Posted 4 weeks ago

“Excellent company, excellent service, fabulous staff. I have used this family run business for years. Never had any problems whatsoever so ever. Thank you x”

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Posted 1 month ago

Hi Anna, Thank you so much for your wonderful review! We're thrilled to hear that you've had an excellent experience with our family-run business over the years. Your loyalty and kind words mean the world to us! We appreciate your support and look forward to continuing to provide you with fabulous service in the future. Thank you again! Lucy, Customer Care

Posted 4 weeks ago

“Very good company to purchase from, very happy with the service provided - quick and efficient delivery”

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Posted 1 month ago

“Great company. I’ve emailed for advice & they always respond quickly. Easy to reorder & items come quickly.”

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Posted 1 month ago

“Professional, quick and easy to order, along with fast turnaround delivery!”

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Posted 1 month ago

“Great products and service! Thank you!”

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Posted 1 month ago

“They are really good at quickly getting products out to your and responding to any product query. I've been buying environ products from them for last 7-8 years now.”

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Posted 2 months ago

“I have used Medik 8 for some now ,just love it , my skin looks great ,as many people tell me . Very happy with product , wouldn't want to use any other , regards Barbara Brady”

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Posted 2 months ago

The Derma Company is rated 5.0 based on 2,832 reviews