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The Derma Company Reviews

5.0 Rating 2,560 Reviews

100 %

of reviewers recommend The Derma Company

Company Reviews

Product Reviews

5.0

Based on 2,560 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

The Derma Company 5 star review on 31st August 2021

The Derma Company 5 star review on 24th May 2021

The Derma Company 5 star review on 24th March 2021

The Derma Company 5 star review on 14th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range of products and swift delivery.”

Posted 1 week ago

“From the products that I’ve ordered only the moisturiser was the new one that I’ve introduced in my daily skin care. After a few days my skin started to burn and going really dry and flaking. I wonder why I am having this reaction ?”

Posted 1 month ago

“Although I received a faulty product it was replaced quickly”

Posted 2 months ago

“Great customer service. It would be nice if free shipping was anything over £40. Especially if you are someone who buys a lot from you.”

Posted 2 months ago

“Delivery was supper quick and website easy to use. Sadly I found the mascara clumped my lashes and certainly didn't match reviews I had read elsewhere :-(”

Posted 2 months ago

“Tad expensive for the barely filled tester pot but to be honest that was all I really needed. Fantastic business model to help me figure out what shade of makeup I am that I could find nowhere else online or in stores, so you've saved me a ton of money/waste. Couldn't believe it when I received within 24 hours of ordering too!”

Posted 2 months ago

“Timely delivery in Xmas holiday season”

Posted 3 months ago

“Yes great products, wish it had arrived a little earlier though. X”

Posted 4 months ago

“Very quick delivery but at s cost, so not cheap”

Posted 5 months ago

“Great service and quick at updating out of stock items which often happens in 20% periods.”

Posted 5 months ago

“Love the quick service and great prices.”

Posted 6 months ago

“Very helpful informative, quick ordering delivery on time..product prices reasonable and feel they do work..”

Posted 6 months ago

“Did not get my delivery was left on the wrong doorstep. A kind neighbour brought it to me. Not the delivery drivers fault google maps does not always recognise our address”

Posted 6 months ago

“Great service, order taken and delivered within two days, brilliant !!”

Posted 6 months ago

“Excellent product and priced competitively. Sadly there is a fee to post if under £50, which is a little step considering a single product purchased was £41 - meaning I had to buy two 😝 anyway, will look for a cheaper broker cause this would cost me a fortune going forward, a shame really cause otherwise excellent xxx”

Posted 7 months ago

Hi Carolyn, thanks for leaving us a review, we really appreciate it. We currently despatch all orders via DPD which are the only Co2 neutral courier & all packaging the items are shipped with also have the lowest impact on the environment by either being re-used or highly recyclable paper-based. DPD also offer a very reliable & convenient 1 hour time slot for delivery. Although this service is more expensive than many others for us to ship by, we feel that these credentials make it worth-while & we have set our minimum for free shipping as low as possible based on this. I hope you understand our position. Erin, Customer Care

Posted 7 months ago

“Prompt delivery but I am new to these products so too soon to say how my skin will behave”

Posted 7 months ago

“Good and prompt service”

Posted 7 months ago

“Products arrived on time and nicely packaged. The pump on the cleanser does not work so I have to open the top manually to access the cream, which is a bit annoying. Too much effort to send it back.”

Posted 8 months ago

“Easy to use website and buy. Quick delivery.”

Posted 8 months ago

“Delivery very much on time as expected.”

Posted 9 months ago

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The Derma Company is rated 5.0 based on 2,560 reviews