The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't believe how quick the delivery was, good packing too”

Helpful Report

Posted 9 years ago

Hey Jane, Don't worry! It sometimes suprises us too. We are glad to hear everything arrived safely and we hopefully look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“Although a number of other customer orders were delivered to my address, mistakenly, due to a momentary "glitch" in your computer system, at that time, you dealt with the problem very quickly, appropriately and financially reimbursed me for any inconvenience caused to me. Well done and I can, sincerely recommend you. Your delivery of the items ordered was actually faster than expected, and the goods ordered entirely, measured up to my expectations. Additionally, the advice given by your "in-house", " Chat" facility, was not only accomodating, polite, but also, extremely accurate.”

Helpful Report

Posted 9 years ago

Hello Tristram, I can only apologise again on the behalf of our warehouse for the misshap in delivery but I am glad our CC team could help resolve it quickly. I will also pass on your very kind words to our support team, they'll be glad to hear it! We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Good vprice and delivery”

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Posted 9 years ago

Hey Tom, Thanks for the kind words! It's very much appreciated. We hopefully look forward to seeing you back shopping with us sometime soon :-)

Posted 9 years ago

“First time using this site but found the items I needed easily and far cheaper than others. Items arrived within 2 days which is very good for my location. Would definitely buy from the electrical guys again.”

Helpful Report

Posted 9 years ago

Hey Gary, Glad to hear you found the website easy to use! I'll be sure to pass it on to the web team. We look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“The tubes were delivered the following day by a tracked delivery for a price that was well below half of that wanted by B&Q, even with delivery!”

Helpful Report

Posted 9 years ago

Hey David, Who likes B&Q anyway? Especially on a Saturday! ;-) We are glad to hear everything arrived safely and you was happy with the purchase. Our pricing is something we are very proud of! We hopefully look forward to seeing you back shopping with us sometime soon :-)

Posted 9 years ago

“Very good website enabled me to quickly find the tubes I needed and provided good information on the technical aspects of the tubes performance. Having the ability to pay by Paypal I found convenient and delivery was within two days by standard delivery, which was excellent. I can certainly highly recommend Bulbs2Go.”

Helpful Report

Posted 9 years ago

Hi Dave, Thank you very much for your kind comments. Glad to hear you found our website and payment methods easy to use, I'll be sure to pass on your feedback to our web team. We hopefully look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“used this company for first time fast delivery but could be more communication on when they dispatch item”

Helpful Report

Posted 9 years ago

Hey Garry, Sorry to hear you didn't recieve a dispatch email! Hope it didn't cause too much inconvenience with the order. Thanks for shopping with us and we hope to see you again sometime soon :-)

Posted 9 years ago

“Ordered 4 tubes so they could be bunched together, they arrived on Tuesday as hoped, bunched as I'd thought but also wrapped in bubble wrap so well they'd have stood almost any abuse! Well done, I'll be back.”

Helpful Report

Posted 9 years ago

Hey George, Glad to hear everything arrived safely! Packaging is something we take very seriously here at Bulbs2Go. We look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“Found what I wanted reasonably quickly on web site. Delivery very fast. Well packaged. Tube works fine, slightly warmer than old one, but OK.”

Helpful Report

Posted 9 years ago

Hey Francis, Glad to hear everything arrived on time! We would have been happy to exchange your tube for a different colour temperature if it wasn't quite up to your expectations. Just get in touch with our Customer Care team and they'll be happy to help! We hope to see you back shopping with us sometime in the future :-)

Posted 9 years ago

“we bought 25 x 5foot daylight tubes made by Phillips and they are excellent. the delivery was quick but not next day as was advertised but this could be excused as they were ordered on the 30th of December. the price was a lot cheaper than most other suppliers so would definitely recommend this seller and would buy from these again”

Helpful Report

Posted 9 years ago

Hi Stuart, Thanks for taking the time to submit a review. Our team were unfortunately on holiday over the Christmas break so we only had a very small order window to work with, so I apologise for this inconvenience. We are glad everything arrived safely and that you are happy with the purchase. We look forward to you shopping with us sometime in the future :-)

Posted 9 years ago

“We have light! So pleased. We ordered a light tube late in the Christmas break and it arrived 2 days later. Packaging was great too. Genuinely delighted. Thank you.”

Helpful Report

Posted 9 years ago

Hey Martha, Thank you so much for taking the time to submit a review! Christmas was a very busy period but we are glad you recieved your bulb on time! We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Wow thanks for a totally unexpected overnight delivery, extraction fan fits and works perfectly ... thanks for the great service ... highly recommended !!”

Helpful Report

Posted 9 years ago

Hey Charles, You're welcome! If you order before 4PM Monday to Friday then you are guaranteed delivery the next working day. Thanks for shopping with us and we hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Order delivered in two days. I was contacted by company on same day as order placed to say one item was not in stock. They suggested a suitable replacement which I accepted. Order well packaged, no breakages, and all working great at reasonable price.”

Helpful Report

Posted 9 years ago

Hey Keith, Thanks for taking the time to submit a review. It's much appreciated! We are glad everything went well with the order and we hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Hi yes very pleased to write a review for you. We ordered so close to Christmas, and didnt really think that we would receive in time, but you even got the item to us early, and had time to wrap and put under the christmas tree. Brilient service. Thank you very much for all your help and excellent service, cannot praise you guys enough for that, you made someones Christmas. Best of luck for 2016”

Helpful Report

Posted 9 years ago

Hey Chrissi, Thank you very much for the kind words! We are glad we could make somebodies Christmas this year with our Next Day service. We are glad we could be of help and we hope to do business with you at some point in 2016. Have a fantastic new year!

Posted 9 years ago

“Good, simple, straight forward service. Definitely use these guys again.”

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Posted 9 years ago

Hi Andy, Just what we like to hear! Thanks for the positive comments. We look forward to doing business with you in the future! :-)

Posted 9 years ago

“Prompt delivery and well packaged fluorescent tubes, great price”

Helpful Report

Posted 9 years ago

Hey Irene, Thanks for the kind words. Tubes are a difficult item to ship but we think we've finally cracked it with our beskope packaging. We are glad everything arrived safely and we hope to see you back shopping with us sometime soon. :-)

Posted 9 years ago

“Fab item, fab service, quick delivery. Very pleased”

Helpful Report

Posted 9 years ago

Hey Rachael, Thanks for the kind words! Glad everything was to your expectations and we hope to see you back shopping with us sometime in the future :-)

Posted 9 years ago

“The catalogue was easy to use and the order was easy to place. Delivery was confirmed and was exactly as promised.”

Helpful Report

Posted 9 years ago

Hey Geoffrey, Thanks for the postive feedback, it's very much appreciated! Glad everything arrived quickly and safely. We hope to see you back on our website sometime in the future. :-)

Posted 9 years ago

“Very well wrapped and prompt delivery.”

Helpful Report

Posted 9 years ago

Hey Jennifer, Our warehouse will be happy to know your goods arrived safely in our packaging. It's something we have been working on for a while now and is something we are very proud of. We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Fantastic customer service. I made a mistake and forgot to order a socket that was very important and just with a phone call I managed to get it together with my other purchases for the day after delivery. Thanks!”

Helpful Report

Posted 9 years ago

Hi Isabel Thanks for the kind words. I'll be sure to pass them on to our CC team. We are glad everything went smoothly and we look forward to seeing you back on our website sometime in the future :-)

Posted 9 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews