The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order next day, very well wrapped, at a very good price! I also found the live chat very useful for advice on my order. I will definitely be using again!”

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Posted 9 years ago

Hi James, Glad to hear your goods arrived safely. Our chat team will be very happy to hear you found the Live Chat useful. It's a great feature we think! We look forward to seeing you back on our website sometime soon :-)

Posted 9 years ago

“Fantastic service all round, would highly recommend. A+”

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Posted 9 years ago

Hey Kevin, Thanks for the review! It's very much appreciated. We look forward to seeing you back sometime soon.

Posted 9 years ago

“I received exactly what I ordered and in a timely fashion. I now have no need or reason to buy bulbs from anywhere else now. Chuffed”

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Posted 9 years ago

Hey G, Thanks for submitting a review with us! Super happy to hear you'll be shopping with again in the future. We look forward to it :-)

Posted 9 years ago

“Was pleasantly surprised with the order from this company. Hadn't come across them before (not sure how long they've been going) but their prices were great compared with others online. Thought I'd give it a go anyway and the goods turned up the next day as advertised. Thanks again! Daniel”

Helpful Report

Posted 9 years ago

Hi Daniel, Thanks for taking the time to submit a review, it means a lot. You are correct in saying we haven't been going long - but we have a team of industry experts who have been working in the field for over 40+ years! So you are definitely in safe hands with us. We hope we'll be seeing you back on our checkout sometime soon. Take care Daniel. :-)

Posted 9 years ago

“Great next day delivery very easy to place the order will definately order again”

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Posted 9 years ago

Hi Yvonne, Glad to hear you'll be back shopping with us again. We look forward to it! :-)

Posted 9 years ago

“Very speedy delivery, but massively overpacked. Now I've got to find some way of disposing of twenty eight cubic metres of packing material. And the bulb was in the very bottom of the box, and so not protected by any of it.”

Helpful Report

Posted 9 years ago

Hi John, I'm really sorry to hear about this! I've passed this onto our warehouse team who will look into it further. We always look to package our goods thoroughly but that is obviously no excuse with such a small item. Thanks John and I hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Ordered two 21 inch fluorescent tubes. Website very easy to negotiate and prices very good. Postage was quite reasonable and package was exceptionally well wrapped against breakage. Delivery time was also excellent. A good transaction and excellent service. Thank you”

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Posted 9 years ago

Hey Roy, Thanks for the kind words! Our web design team will be happy to hear that their hardwork is paying off. I'm glad all your goods arrived safely! Thank you Roy and we hope to see you back sometime soon. :-)

Posted 9 years ago

“Fabulous delivery service and items spot on but one was damaged in the post. I called customer services and they couldn't have been more helpful. Replacement is on its way. Very pleased with service so far.”

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Posted 9 years ago

Hey Jannine, Thanks for the kind words regarding our delivery service. It's very much appreciated. I'll pass on your feedback to our customer care team! We hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Very pleased a lot better value than any one else.”

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Posted 9 years ago

Hi John, Our pricing team will be happy to hear! We hope to see you back on our website sometime soon :-)

Posted 9 years ago

“Ordered on Saturday afternoon - bulbs were with us on Tuesday. Well packaged to ensure the fragile contents remained intact. Whilst these bulbs are meant to last 30,000 hours will definitely use you again!”

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Posted 9 years ago

Hi Martin, Thanks for submitting a review! Glad to hear everything arrived with you safely. We look forward to seeing you back sometime soon :-)

Posted 9 years ago

“arrived quickly.”

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Posted 9 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

“perfect”

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Posted 9 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

“I still have not received the order placed on the 14/10/2015”

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Posted 9 years ago

Hey Greg, I'm really sorry to hear your order hasn't arrived yet. I am in the process of getting in touch with our supplier to see where your goods are. I'll get one of our customer care team to get in touch with you ASAP with some up to date information. I apologise for any inconvenience this may have caused.

Posted 9 years ago

“Such fast delivery, good quality and very reasonably priced.”

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Posted 9 years ago

Hi John, Thanks for the review, it's very much appreciated. We hope to see you back shopping with us sometime soon :-)

Posted 9 years ago

“Easy to find the bulbs I wanted on the site, they're quite tricky to find so was happy to finally track them down. Next day delivery was great. Now I can see again!”

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Posted 9 years ago

Hey Helen, I'm glad to hear our bulbs have helped you to see again! They do come in handy now and then ;-). Thank you for the kind words regarding our delivery service too, it's something we are very proud of. :-)

Posted 9 years ago

“Really good quality bulbs and always a very quick and courteous service. Thank you!”

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Posted 9 years ago

Hey Andrea, Thanks for the kind words! We look forward to seeing you back on Bulbs2Go sometime soon :-)

Posted 9 years ago

“I was very happy with the service provided. The items I ordered were delivered quickly and the packaging was excellent, very protective. I would definitely use this company again with confidence.”

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Posted 9 years ago

Hey Susan, Glad to hear you were happy with your experience with us. Our warehouse team will be pleased to know your goods arrived safely without damage. We have been working on our packaging for a while, so your feedback is very much appreciated. We look forward to you shopping with us sometime soon :-)

Posted 9 years ago

“Exactly what I ordered. Came on time. The only problem I had wasthat one of the bulbs was broken in the box. I never said anything but would use again.”

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Posted 9 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

“Excellent service great prices.”

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Posted 9 years ago

Hi Yusuf, Just what we like to hear! I'll be sure to pass on your comments to the whole of our team. We hope to see you back on Bulbs2Go sometime in the future :-)

Posted 9 years ago

“Good value at an excellent price along with service provided deserves 5/5 Well done”

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Posted 9 years ago

Thanks for taking the time to submit a review here at The Electrical Guys.

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews