The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

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“Fast service had a problem but tina sorted it out fast delivery”

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Posted 8 years ago

Hi Alan, I'll be sure to pass on your feedback to Tina! Glad we could get everything sorted for you and that your goods arrived both safely and quickly. We look forward to seeing you next time! :-)

Posted 8 years ago

“Easy to use site with good prices across the range. Delivery was next day as stated. Would not hesitate to use Electrical Guys again.”

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Posted 8 years ago

Hey Andrew, Thanks for the positive feedback! Glad to hear you found the website easy to use and the prices were competitive for you. We definitely look forward to seeing you again soon! :-)

Posted 8 years ago

“Good quality products, good prices, prompt delivery.”

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Posted 8 years ago

Hi Anthony, Thanks for taking the time to submit a review with us. Glad to hear everything arrived with you quickly and safely. We look forward to seeing you next time! :-)

Posted 8 years ago

“Very easy to shop with The Electrical Guys.”

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Posted 8 years ago

Hi Daniel, Glad you found the website easy to use! I'll be sure to feed that back to our web development team. Thanks for shopping with us and we look forward to seeing you next time! :-)

Posted 8 years ago

“My order was delivered on time; in perfect condition.”

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Posted 8 years ago

Hey Serena, Glad to hear everything arrived with you both safely and quickly. Exactly what we like to see! We look forward to seeing you next time. :-)

Posted 8 years ago

“Ordered with next day delivery on the Friday and it arrived the following Wednesday, when I required it Tuesday. I hadn't received a dispatch email so had phoned Tuesday morning to be told it had been sent Royal Mail, when I had paid for DPD. When I questioned this I was told "oh my system hasn't loaded yet". So I asked "how do you know it had been sent Royal Mail then?" She then said she had to investigate and called me back saying it had been sent via FED EX and I would get it that day. It never arrived till the next day. Had I known it would take this long I'd have bought it elsewhere. Between that and the poor service when calling, I wont be using again.”

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Posted 8 years ago

Hey Finlay, Sorry to hear of the troubles that you had with our service. I would like to apologise on behalf of our team for the delays you encountered. Having looked further into your order, it does seem it was delayed with Fedex on the Tuesday. Unfortunately we don't provide a DPD service at this time. I'm really sorry for the incovenience this may have caused and have passed on the feedback to Fedex to investigate further. If you would like to speak about this matter further please get in touch with one of our team on sales@electricalguys.co.uk. Thanks again for giving us feedback! :-)

Posted 8 years ago

“Quick delivery and very good product”

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Posted 8 years ago

Hi Matthew, Happy to hear your goods arrived quickly! CP Electronics do make some really good quality PIR sensors, so glad it's living up to expectation. We look forward to seeing you next time! :-)

Posted 8 years ago

“quick delivery, exactly as ordered and would use again.”

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Posted 8 years ago

Hey Paul, Glad to hear everything arrived quickly and thanks for taking the time to submit a review. We look forward to seeing you next time :-)

Posted 8 years ago

“Fast efficient service thanx guys!”

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Posted 8 years ago

Hey Richard, Thanks for the kind review! Glad to hear you were happy with the service and thank you again for choosing to shop with us. We look forward to seeing you next time :)

Posted 8 years ago

“Product worked perfectly and arrived on time.what more could you want?was cheaper than ebay aswell”

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Posted 8 years ago

Hi Gary, Glad to hear you're getting on well with your products and that everything arrived with you quickly and safely. We look forward to seeing you next time! :-)

Posted 8 years ago

“Good service let me Know the status of my order every step. Would use again a very professional company. Thanks again”

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Posted 8 years ago

Hi Alun, Thanks for submitting a kind review! Glad to hear you were happy with our service. We look forward to seeing you next time! :-)

Posted 8 years ago

“Quick delivery at a reasonable price. I will using your services again. Thanks Guys keep up the good work.”

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Posted 8 years ago

Hi Jon, Thanks for taking the time to submit a review, it's very much appreciated. Glad to hear you were happy with our delivery service, it is an aspect of our business that we have worked really hard on. Also happy to hear that you'll be back shopping with us again soon Jon, we look forward to it! :-)

Posted 8 years ago

“Got exactly what I needed, and really fast!”

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Posted 8 years ago

Hey Joshua, Glad to hear you could find exactly what you were looking for. If you need a hand next time don't hesitate to get in touch! We look forward to seeing you soon :-)

Posted 8 years ago

“Happy with purchase. No reason not to ue again.”

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Posted 8 years ago

Hey Douglas, Thanks for submitting a review! We are glad to hear you were happy with the consumer unit. We look forward to seeing you next time :)

Posted 8 years ago

“First time used your firm very good service”

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Posted 8 years ago

Hey Ralph, Let's hope this is just the first of many! We look forward to seeing you again soon :-)

Posted 8 years ago

“good service good prices. very happy”

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Posted 8 years ago

Hey David, Glad to hear! When you're happy we are also happy. We look forward to seeing you next time :)

Posted 8 years ago

“prompt delivery, well packed glass items safe and secure from breakage”

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Posted 8 years ago

Hi Michael, Glad to hear your goods arrived with you safely! It can sometimes be a pain sending out fragile items but we have worked very hard on it over the years. We hopefully look forward to seeing you next time :)

Posted 8 years ago

“Prompt professional service. Goods arrived quickly and in great condition.”

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Posted 8 years ago

Hey Deborah, Thanks for taking the time to submit a review. Great to hear that everything arrived with you both quickly and safely. We look forward to seeing you next time! :-)

Posted 8 years ago

“Very good service and all delivered on time.”

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Posted 8 years ago

Hi Elaine, Glad to hear everything arrived with you safely and quickly. We hope the Rhino Clamps are coming in handy! We look forward to seeing you next time :)

Posted 8 years ago

“Easy purchasing process as Pay Pal was possible, item arrived the next day as described. Great service, thank you.”

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Posted 8 years ago

Hey Margeret, Glad to hear everything arrived with you quickly and you found the process hassle free. We look forward to seeing you next time :)

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews