The Electrical Guys Reviews

Name: The Electrical Guys
Rating: 4.62

4.6 Rating 2,156 Reviews

91 %

of reviewers recommend The Electrical Guys

4.6

Based on 2,156 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

help@electricalguys.co.uk

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The Electrical Guys 5 star review on 16th October 2018

Robert Ward / J.H.& R Ward

The Electrical Guys 5 star review on 11th May 2016

Mrs Albone

Anonymous

Anonymous // 01/01/2019

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“Goods delivered quicker than expected”

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Posted 8 years ago

Hey Janet, We are really proud of our next day delivery service, so glad it was a nice suprise! We look forward to hopefully seeing you next time :-)

Posted 8 years ago

“Easy ordering, quick service, good product”

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Posted 8 years ago

Hi Kevin, Thanks for taking the time to submit a review. It seems that summed it up nicely and glad to hear you were happy with the service. We look forward to seeing you next time! :-)

Posted 8 years ago

“Very competitive pricing and speedy delivery.”

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Posted 8 years ago

Hey Lois, Great to hear you found our prices competitive, I'll be sure to pass the feedback on to our pricing team! We look forward to seeing you next time :-)

Posted 8 years ago

“easy ordering and quick delivery.”

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Posted 8 years ago

Hey, Glad to hear you found the website easy to use and that your goods arrived on time. Exactly what we like to hear! We look forward to seeing you next time :-)

Posted 8 years ago

“Bit slow on despatch but product and price very good.”

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Posted 8 years ago

Hey, Sorry to hear of the problems with dispatch! I've passed the feedback on to both our Warehouse and Customer Care teams who will note it down for future performance reviews. Glad to hear you were happy with the price and the product however! We look forward to seeing you next time! :-)

Posted 8 years ago

“The Delivery arrived really quickly which was great. The only 'downside' of that was because the postman couldn't get the parcel through the letterbox, I had to go to the post office and pick it up!!! They were fitted on Saturday and look great. I just hope they remain completely weatherproof as are IP66 rated and will last a long time. Time will tell!!! The price was also good, so Thanks Guys.”

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Posted 8 years ago

Hey, Thank you very much for taking the time to submit a review. Sorry to hear of the trouble with the packaging! I have passed your feedback on to our warehouse team for future orders. If you do run into any problems you certainly know where to find us! Thanks for shopping with us and we look forward to seeing you next time :-)

Posted 8 years ago

“My order was accepted and delivered very promptly.”

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Posted 8 years ago

Hey Christine, Fantastic to hear. We are very proud of our delivery service so I'm glad everything arrived with you both safely and quickly. We look forward to seeing you next time! :-)

Posted 8 years ago

“As described on the tin. quick delivery of the item as requested, and it works. Thanks”

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Posted 8 years ago

Hey! Thanks for submitting a kind review. Exactly what we like to hear! If you do run into any problems in the future though just give one of our team a call and we'll be happy to help (let's cross our fingers that you don't though!). We look forward to seeing you next time :-)

Posted 8 years ago

“very good product and good service thanks to all.”

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Posted 8 years ago

Hey Kenneth, Great to hear you was happy with our service! If you need anything else in the future you know where to find us :-)

Posted 8 years ago

“Very quick delivery”

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Posted 8 years ago

Hey Ann, Thanks for submitting a kind review! We are very proud of our delivery service, so we are happy to hear your goods arrived with you quickly. We look forward to seeing you next time Ann :-)

Posted 8 years ago

“Easy to order off the website - good progress updates and fast delivery”

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Posted 8 years ago

Hey Rob, Glad to hear you found our website easy to use, I'll be sure to pass on the feedback to our development team. We look forward to seeing you next time! :-)

Posted 8 years ago

“Fast delivery : perhaps over-protective packaging (which is nothing bad), and the bell-push is now happily installed. Very pleased, thank you !!”

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Posted 8 years ago

Hey, Glad to hear everything arrived with you quickly. Apologies for the excessive packaging, I will pass on your feedback to our warehouse team. We look forward to seeing you next time! :)

Posted 8 years ago

“Items in stock, fast shipping and great prices”

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Posted 8 years ago

Hi Paul, I think you summed it up in those three points! Thanks for submitting a kind review and we look forward to seeing you next time :)

Posted 8 years ago

“I got my stuff on time as promised, just what you want.”

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Posted 8 years ago

Hi Phil, That is exactly what you want! Happy to hear and we look forward to seeing you next time :-)

Posted 8 years ago

“The product was delivered damaged. I have emailed for a refund and I have not received a response. If I could have given a zero score I would have.”

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Posted 8 years ago

Hey Eliot, Sorry to hear your goods arrived damaged. As we only received your email at 15.45 last night you should receive a response from our customer care team later today. We will be happy to take back your goods and ship out a replacement for you. Alternatively we can refund your order once we receive the goods back at our warehouse. Unfortunately we cannot give a refund if you have chosen to install the damaged product before it was reported to us (unless you can easily uninstall and send it back to us). Hope this helps with your query!

Posted 8 years ago

“I ordered the goods on Thursday evening and they arrived early on Monday morning. Very efficient”

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Posted 8 years ago

Hey Stephen, Happy to hear everything arrived with you as advertised! Just remember that if you ever need your goods super fast, just order before 4PM and we'll ship it out that same night for delivery the next working day. We look forward to seeing you next time :-)

Posted 8 years ago

“Fantastic price and great delivery”

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Posted 8 years ago

Hi Bryan, Thanks for submitting a kind review. Glad to hear you were happy with the price and delivery! We look forward to seeing you next time :)

Posted 8 years ago

“Good price and service”

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Posted 8 years ago

Hey Mohamad, Thank you for the kind review! Glad to hear you were happy with the price and service. We very much look forward to seeing you next time :)

Posted 8 years ago

“Quality product at the lowest price I could find and dispatched quickly”

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Posted 8 years ago

Hey, Our pricing team will be happy to hear we were the lowest online! Also glad that you received everything quickly and we look forward to seeing you next time :)

Posted 8 years ago

“Prompt delivery, good price, kept informed re order.”

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Posted 8 years ago

Hi Dan, Glad to hear you were happy with the price and everything came quickly. We look forward to seeing you next time! :-)

Posted 8 years ago

The Electrical Guys is rated 4.6 based on 2,156 reviews