The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and excellent service.”

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Posted 4 years ago

“Gorgeous quality bought for my elderly friend who still loves to write "a nice" letter.”

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Posted 4 years ago

“Great, speedy service.”

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Posted 4 years ago

“Very swift service. Excellent.”

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Posted 4 years ago

“Excellent product range, very quick shipping and competitive price.”

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Posted 4 years ago

“arrived on time product just great”

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Posted 4 years ago

“Excellent service, quick delivery, impressed with the sanitary wipe enclosed.”

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Posted 4 years ago

“This was purchased as a present, and the recipient is delighted with it. It appears to be well made. I was surprised at the speed of its arrival.”

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Posted 4 years ago

“Dealing with The Hamilton Pen Company was a pleasure. The order processing and dispatch was fast. Due to the global situation the post service had not delivered the fountain pen some twenty days after ordering it, so I sent an email asking for support; the reply came the next day with the tracking number and the link from my country's post office service. When I received the fountain pen (it took a little over a month), it was packed safely (which is crucial when such an item is traveling across Europe), with the invoice and an alcohol wipe (which is thoughtful). The fountain pen was as ordered (nib, cartridge, box). In all fairness, it was a very positive experience. I would gladly recommend The Hamilton Pen Company to anyone reading this!”

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Posted 4 years ago

“I have not receive the pen yet. Thank you”

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Posted 4 years ago

Hi If you check the tracking you will see that your pen arrived in Athens at the beginning of January and on the 15th was on its way to you - https://www.elta.gr/en-us/personal/tracktrace.aspx Unfortunately we cannot influence the speed at which the Greek postal service operates.

Posted 4 years ago

“delivery good but some of the pilot g-tec c4 pens i ordered might be old stock. the ink doesn't flow that brilliantly. nonetheless they are the best pens of their kind on the market and your prices are good.”

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Posted 4 years ago

I can assure you that all our G-TEC-C4's have been received from Pilot within the last 6 months so are certainly not old stock.

Posted 4 years ago

“The pen hasn’t arrived after 8 days”

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Posted 4 years ago

Your pen did not arrive because you did not give your correct address so Royal Mail have returned it to us - they do need the number of the house you live at to be able to deliver! Please respond to the email we have sent to you so that onward delivery can be arranged...

Posted 4 years ago

“Needed a pencil sharpener and Hamiltons have an excellent range and decided to treat myself to a box of palamino pencils. All delivered quickly and very well packaged”

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Posted 4 years ago

“Great item, delivered fast. Great Comms too. What more can you ask for?”

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Posted 4 years ago

“Good range of pen refills. Fair price.”

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Posted 4 years ago

“The items I received was delivered the next day, excellent service and the website was very easy to navigate”

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Posted 4 years ago

“I was only looking for pen holders - which arrived very promptly- but am afraid I have found another retail therapy outlet! There are some beautiful writing tools in your shop.”

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Posted 4 years ago

“Great products with good prices and delivery. Very pleased with my purchase. Thank you.”

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Posted 4 years ago

“Very prompt service. I have been looking for the items I purchased for sometime. Goood service”

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Posted 4 years ago

“Only a humble purchase of ink this time, but it arrived quickly as always.”

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Posted 4 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews