The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The writing paper we'd looked for was quite cheap compared with other sources, and while it's usable it's not really acceptable as a present (the purpose) as the top sheet (cover) is marked. I think you're supplying "seconds", hence the cheaper price.”

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Posted 5 years ago

I can assure you that we do not sell products that are "seconds" and I take exception to your suggestion that we do simply because our selling price, whilst not the lowest on-line, is competitive. You paid £3.90 for a pad of Basildon Bond writing paper. If you do not feel that the product is worth that then you could have returned it for a full refund. Frankly, I would rather you returned it to the manufacturer, details can be found at https://uk.hamelinbrands.com/contact/ stating who you purchased them from and stating that you believe they are seconds. Their reply will confirm that we are an authorised supplier selling goods purchased from them and that seconds of these products are not put out to the market place.

Posted 5 years ago

“Ease of ordering was a feature. The order was delivered promptly”

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Posted 5 years ago

“Excellent service, as always.”

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Posted 5 years ago

“Ball point pen refills arrived as promised, All fitted and brought the pens back to life!”

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Posted 5 years ago

“Amazingly quick delivery, great prices and will definitely be coming back!”

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Posted 5 years ago

“Very helpful, we thought we had a problem with the refills but swift communication from Hamilton resolved it. Excellent product”

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Posted 5 years ago

“I bought ink for my fountain pen. Excellent and speedy service !!! Very pleased and will definitely use again !!!”

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Posted 5 years ago

“Good website, competitive prices and quick delivery. Haven’t used before but will again”

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Posted 5 years ago

“I purchased some Staedtler fine liner pens. The order arrived promptly and well packaged. Communications from Hamilton were excellent. Postage costs for this small item were appropriate - not the usual overcharging. I would certainly use this company again.”

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Posted 5 years ago

“Super quick delivery and cheaper than Amazon (and more choice!!).”

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Posted 5 years ago

“Easy buying process and loads of choice of good quality products, very quick delivery - thank you!”

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Posted 5 years ago

“Then pens arrived super fast and I will be using this company for all my daughters art pen needs in the future.”

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Posted 5 years ago

“Speedy delivery. Good seller.”

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Posted 5 years ago

“I know I’m getting on a bit but your website doesn’t (well didn’t for me) make it clear that your item, for ball Point pen refill included 2 items, so, I ordered 2 but now have 4, refills that is That will last 2 yrs. On reflection of course that may be your way of increasing market share?”

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Posted 5 years ago

“Excellent price and speedy dispatch of a TWSBI Eco Fountain Pen. They were also able to correctly answer my question about the Warranty unlike other companies. Recommended.”

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Posted 5 years ago

“lovely pens and fast delivery”

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Posted 5 years ago

“it was all good, delivered speedily, top product”

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Posted 5 years ago

“This company provides excellent service. I have bought a number of products from them and they always deliver in super fast time”

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Posted 5 years ago

“Very easy to order and arrived the next day. A present so cannot comment on performance of purchase.”

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Posted 5 years ago

“I have bought a couple of times from them beautiful products but to my experience as a customer I have send them a couple of emails needing help with my tracking number but unfortunately nobody ever answers back to me so this why am give them 3 stars instead of 5 stars”

Helpful Report

Posted 5 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews