The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast postage... arrived next day! Great company!”

Helpful Report

Posted 8 years ago

Thank you for the review Emily! Glad you were happy with the service! :) Have a great weekend. Alex

Posted 8 years ago

“Items were delivered quickly and they gave an extra pack of cartridges.”

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Posted 8 years ago

Thank you for your feedback! We are glad that you were happy with the service. If you have the time, it would be great to find out how we could have achieved that extra star.

Posted 8 years ago

“Goods delivered on time and original spec”

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Posted 8 years ago

Thank you for your feedback! We're glad you were happy with everything. Have a great weekend. Many Thanks, Alex

Posted 8 years ago

“Best price, next day delivery and even threw in some free cartridges - very happy!”

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Posted 8 years ago

Thank you for the review! Glad to hear you were happy with the service! All the best, Nigel

Posted 8 years ago

“very easy and quick to use”

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Posted 8 years ago

Thanks for the review John. We'd love to hear how we could have achieved 5 stars in your opinion.

Posted 8 years ago

“Really fast delivery and good quality notebook”

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Posted 8 years ago

Thank you very much for the feedback! Have a great weekend. Alex

Posted 8 years ago

“Very nice travel logbook for a good price despatched very quickly. Thank you”

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Posted 8 years ago

Excellent! Glad you were happy with everything Steve. All the best, Alex

Posted 8 years ago

“Order was received on time”

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Posted 8 years ago

“Arrived punctually and an excellent product.”

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Posted 8 years ago

Many thanks for your review Janet! Very much appreciated. Alex

Posted 8 years ago

“Great selection of pens at competitive prices with unbeatable service; not only do order arrive very quickly indeed, but I received a courteous, helpful response when I experienced a problem with the website. Internet shopping at its best!”

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Posted 8 years ago

Thank you for the glowing review and feedback Karen and thank you also for your custom! We are glad you were happy with our service. Hope you had a good weekend. All the best, Nigel

Posted 8 years ago

“Great variety of pens, very fast service & love the monthly newsletter!”

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Posted 8 years ago

Excellent! Thank you for shopping with us. We're pleased to hear that you enjoy reading our monthly newsletter too! :) Hope you've had a good weekend. Alex

Posted 8 years ago

“A lovely website with a good range of pens from the plain and simple to the more elaborate and decorative. A courteous email from the founder of the company to thank me for looking at the site (I do realise it's automated, but a comforting illusion of personal service!). Prompt and efficient service, goods delivered next day. There's even a free gift of Pilot pens. Nice touch.”

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Posted 8 years ago

Hi Christine, thank you for shopping with us. We're pleased to hear that you were happy with the service and very grateful for your feedback. Hope you are enjoying your new pens and the weekend! Nigel

Posted 8 years ago

“Great range of products. Super fast delivery and well packaged - thank you!”

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Posted 8 years ago

“Great service. Goods were delivered on time and on target. Thanks very much.”

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Posted 8 years ago

Thank you very much for the feedback Roger, we're glad to hear your item arrived on time. Have a great weekend.

Posted 8 years ago

“Excellent customer service and speedy delivery”

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Posted 8 years ago

“Super swift delivery and excellent customer service”

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Posted 8 years ago

Thanks Christopher! Pleased to hear that the overall service was positive! All the best!

Posted 8 years ago

“I ordered my pen refill late one evening. The refill arrived two days later. Perfect fit for my Cross pen. Can't complain at all. Would use them again, for pure convenience.”

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Posted 8 years ago

Thank you for the feedback Una! We're glad to hear your were happy with everything.

Posted 8 years ago

“The delivery was so fast, and free for the one planner that I ordered! Their selection of products was also outstanding, and they had many items on offer that I couldn't find elsewhere or which would have cost a lot more money to ship to the UK. Great service overall, will shop her again.”

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Posted 8 years ago

Thank you for the kind words! The feedback is greatly appreciated. We're pleased that you like our range too! :) Have a great weekend.

Posted 8 years ago

“Very quick delivery and beautiful journal...this was the only place I could find it in this colour. Really recommend and will shop again.”

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Posted 8 years ago

Thanks Kay for shopping with us! Glad you were happy with everything.

Posted 8 years ago

“Unbelievably prompt service and delivery. I added to my order and they contrived to make all the items arrive at the same time, and to also action a refund which I didn't think I was due. Honest people, and this is reflected in every aspect of their business as far as I can see.”

Helpful Report

Posted 8 years ago

Thanks for the kind words Anthony! We're pleased to here that you approve of the service and found the overall experience positive. Hope you've had a good weekend!

Posted 8 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews