The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!”

Helpful Report

Posted 11 years ago

Thanks for the feedback Emma! Alex The Hamilton Pen Company

Posted 11 years ago

“Excellent customer service and very speedy delivery to.”

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Posted 11 years ago

Glad to hear the service was up to scratch Mark! Thank you kindly for your feedback. Have a good week. Alex The Hamilton Pen Company

Posted 11 years ago

“Cheap price and very good delivery.”

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Posted 11 years ago

Thank you for the feedback Matthew! Glad to hear that all went smoothly. Have a great weekend. Alex The Hamilton Pen Company

Posted 11 years ago

“Extremely efficient service. Thank you”

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Posted 11 years ago

Thanks Anne for the feedback! Glad you were happy with the service! Merry Christmas & Happy New Year! Alex The Hamilton Pen Company

Posted 11 years ago

“The inks arrived quickly and in excellent packaging - many thanks!”

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Posted 11 years ago

Hi James. Thank you for the review. Glad to hear the inks arrived swiftly and safely! Merry Christmas. Nigel The Hamilton Pen Company

Posted 11 years ago

“Great company - really impressed with the service and the product - Thank You”

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Posted 11 years ago

Thank you too Vincent for your custom! We are pleased to hear that you were impressed with everything. Very kind of you to review. Thanks again. Nigel The Hamilton Pen Company

Posted 11 years ago

p.s. Merry Christmas!

Posted 11 years ago

“My pen arrived the next day which was fantastic bearing in mind the post was free. It came with a gift box and looks great. I can't fault the service that I've received and will definitely use Hamiltons again.”

Helpful Report

Posted 11 years ago

Hi Helen, thanks for your review. Glad everything arrived swiftly and in good order and that the whole experience in general was positive. Have a great weekend! Nigel The Hamilton Pen Company

Posted 11 years ago

“I ordered 2 Lamy ballpoint pens on-line. It was easy to identify what I wanted and to place the order. The price was competitive and there was no additional charge for postage. Overall, a very good service!”

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Posted 11 years ago

HI Peter, thanks for the update and review. We are glad to hear you were pleased with the overall service. Take care and have a great week. Alex The Hamilton Pen Company

Posted 11 years ago

“Really impressed with the service from Hamilton, and the pens arrived next day.”

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Posted 11 years ago

Good Morning Emma and thank you for your feedback! Glad to hear that your pens got to you quickly and that you were pleased with the service. Have a great Sunday! Alex The Hamilton Pen Company

Posted 11 years ago

“I rate this company highly, super customer service and very fast delivery - already a returning customer and no doubt - will be back to but more A+++”

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Posted 11 years ago

Thank you Andrew for the feedback! We are delighted that you rate our service. Enjoy your Sunday! Alex The Hamilton Pen Company

Posted 11 years ago

“Hamilton was the only source for a pen I wanted. Their Website was easily navigated, their service was prompt and my purchase was packaged carefully. Excellent !”

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Posted 11 years ago

Glad to hear that you were happy with the whole experience Max! Thanks for the feedback too! Alex The Hamilton Pen Company

Posted 11 years ago

“Hamilton offered the best price. Parcel arrived well packaged by prompt first class post (24hrs). Item was as described. Great service. No complaints or problems.”

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Posted 11 years ago

Hi Philip Thanks for the feedback. I'm glad to hear that your experience was positive and the price was right! All the best, Alex The Hamilton Pen Company

Posted 11 years ago

“Exactly what I wanted and delivered very quickly - many thanks”

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Posted 11 years ago

Hi David Thank you for your feedback. I'm glad to hear you were happy with the service and thank you very much for your custom! All the best, Nigel The Hamilton Pen Company

Posted 11 years ago

“Excellent service ! The pen was expertly packed in a very secure box.....great! Many thanks for a wonderful swift pleasant transaction. It all went so smoothly I can hardly believe I only placed my order on Friday at 4 pm ! and it arrived first post Monday. A credit to you ! You need another star in your review. EXCELLENT !”

Helpful Report

Posted 11 years ago

Thank you for your feedback Trevor! Glad the experience was positive and the postage and packaging met a high standard. We hope you enjoy the pen for years to come. A true masterpiece. All the best, Nigel Hamilton Pens

Posted 11 years ago

“Excellent customer service and product, will shop again soon @ Hamilton's”

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Posted 11 years ago

Glad you had a good experience Sheena! Your custom is much appreciated! Look forward to your business in the future! All the best, Alex Hamilton Pens

Posted 11 years ago

“Great service and great price. Thanks!”

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Posted 11 years ago

Glad to hear you received your goods and are pleased with your pens Alan! Many thanks for your feedback, have a great day! Nigel Hamilton Pens

Posted 11 years ago

“I was very impressed by the efficient friendly service I received and the speed at which the order was completed and forwarded to its recipient. Within 24 hours! Well done! We will do business again.”

Helpful Report

Posted 11 years ago

Hi Michael. We are glad to hear that your order was received in good time and that the experience was pleasant. Look forward to doing business again! Thank you for the kind words, Alex Hamilton Pens

Posted 11 years ago

“I have bought several different items from the Hamilton Pen Company over the last few months, including Kaweko Sport pens and cases. I particularly fell for the raw aluminium Sport design and treated myself to the whole set! I get daily pleasure from using these as they not only perform really well but also look lovely. I have spoken to the owner on the phone about which refills to use and he was very friendly and helpful. The prices are competitive and everything has always been delivered well packaged, intact, and quickly. I will continue to buy from this company as I have great confidence and trust in the service given and I would recommend to anyone.”

Helpful Report

Posted 11 years ago

Thank you for the review Anne! We hope we can continue to please you with our service, prices and support. Looking forward to doing business with you again soon! Am fond of Kaweco myself. All the best, Alex Hamilton Pens

Posted 11 years ago

“I am in the USA. My order was processed and shipped in a timely manner. Hamilton did some research for me to see if they could acquire a certain pen. They went above what most stationery sites will do. Hamilton has a great variety of pens. Love your company”

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Posted 11 years ago

Hi Teresa. Thank your for your review. We are glad you had a positive experience with us. It is important for to us to go that extra mile and we are glad we could do this for you! All the best from the UK. Alex Hamilton Pens

Posted 11 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews