The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy and efficient despatch. Nice pen.”

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Posted 3 years ago

“good as they get”

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Posted 3 years ago

“Bought the Pilot Iroshizuku Ink - Boxed Set of Three Mini Inks. The box clips shut, is useful and looks smart, the 3 inks are fabulous, this would make a beautiful gift for someone. The J.Herbin ink cartridges will not fit a Parker pen because the cartridge is small in diameter, there was no warning in the description so I bought 3 tins for nothing! I deducted 1 star for that reason. Delivery and communication was spot on”

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Posted 3 years ago

Hi Savash, the only cartridges that will fit a Parker pen are the Parker's own Quink cartridges. The documentation that would have been with the pen when purchased would have stated that. Parker pens also come with a cartridge from which you can easily see that the Parker cartridge is dramatically different to the Herbin one which should perhaps have rung a warning bell that it may not fit! We state what pens refills fit, it is not customary to state what they do not! Regards Nigel

Posted 3 years ago

“Good value and price Nice to order from home”

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Posted 3 years ago

“Ordered some rollerball refills. I thought they were black but when they arrived they were purple (!) and weren't quite the same as the one that had run out. A helpful customer service person explained that there are ordinary rollerball refills and slimline refills. They looked the same on the website to me. They were happy to refund me so I returned them.”

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Posted 3 years ago

“Cross refills great price. Fast delivery.”

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Posted 3 years ago

“I found the website easy to navigate to find what I was looking for. The delivery was quick and efficient, so no complaints at all.”

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Posted 3 years ago

“I ordered two Cross Pen refills. They were with me within a couple of days of placing the order. Price of refills was also good.”

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Posted 3 years ago

“first purchase very impressed with whole experience with this trader recommend and will return thank you and best wishes”

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Posted 3 years ago

“Always great service received and fast delivery”

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Posted 3 years ago

“Vey prompt good service.”

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Posted 3 years ago

“Bonjour Rapidité , choix , travail serieux ; ca fait plaisir. Merci Cordialement”

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Posted 3 years ago

“Reasonably priced and speedy delivery. Great service.”

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Posted 3 years ago

“Very good service. Order received next day.”

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Posted 3 years ago

“Good product description, competitive price, speedy delivery and works perfectly.”

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Posted 3 years ago

“Hamilton Pen Company is one of the most reliable Fountain Pens retailers in the UK. My latest pen (75th FP)- Sheaffer Icon Medium Nib was delivered fast, I could track it on “Shop”. The package was nicely & carefully packed. Looking forward to get another FP from Hamilton. Best wishes ❤️.”

The Hamilton Pen Company 5 star review on 28th December 2021

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Posted 3 years ago

“Packaged well, quick delivery and great quality products, thanks :-)”

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Excellent service with next day delivery. Fantastic choice of items.”

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Posted 3 years ago

“Very helpful.”

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Posted 3 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews