The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,182 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Location:

Unit 10 Trident Park, Poseidon Way,
Warwick
CV34 6SW

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The Hamilton Pen Company 1 star review on 12th September 2025

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The Hamilton Pen Company 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, rapid service.”

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Posted 4 years ago

“Very efficient and prompt service.”

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Posted 4 years ago

“I placed an order and was pleasantly surprised with the speed my order was expedited I would have no hesitation to recommend The Hamilton Pen Company.”

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Posted 4 years ago

“This is my first purchase with The Hamilton Pen Company, it was efficient and the goods arrived quickly. Many thanks. I think I will be using them again!”

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Posted 4 years ago

“The beautiful wooden goods arrived really quickly and didn’t disappoint.”

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Posted 4 years ago

“Excellent service and products very pleased”

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Posted 4 years ago

“prompt service, exactly what was ordered arrived.”

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Posted 4 years ago

“I ordered a red highlighter and I’m sad to say I was very disappointed . The highlighter was far from red and instead it was very pink. If you are going to market it as red, make sure it is actually red and not pink.”

The Hamilton Pen Company 2 star review on 16th November 2020

Helpful Report

Posted 4 years ago

Hi Liv I'm sorry to hear you are unhappy with your purchase. Red highlighters are always a problem because to highlight they have to be light in colour, otherwise they become a marker pen. We make it clear in our listing that the red colour is a light reddish pink as depicted by the actual colour of the pen itself and we also marked the accompanying delivery note with the red and pink colours to demonstrate the differences. We include as much information as we can in our listings to assist customers with their purchasing decisions. Customers should rely on the information given as they cannot physically see the actual product before buying and it is therefore really important to read the information carefully to ensure you make the correct purchasing decision. Stabilo call this colour red so we are not at liberty to rename with a colour that we may feel is more appropriate. I have attached a copy of the Stabilo brochure showing the colour named as red. If the pen is not red enough for your purposes, please return it in unused condition and we will refund you. Regards Nigel

Posted 4 years ago

“Very good and fast delivery. My first order. With you. In future you will get my custom. A very happy customer.”

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Posted 4 years ago

“Ordered lunchtime, delivered the following morning - who can fault that?! Item and box not damaged at all. Cover for box was ever so slightly dented which is only a shame as a Christmas present but otherwise excellent”

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Posted 4 years ago

“Swift delivery of the order, careful packaging”

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Posted 4 years ago

“Excellent service, easy to read product menu, excellent prices, excellent delivery price and time, all products fitted and worked perfectly. Quick, simple done and dusted.”

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Posted 4 years ago

“Good product range and delivery on time.”

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Posted 4 years ago

“Grest service, had a bit of a hiccup ordering on-line and received a prompt call to resolve. Pens arrived on time and I received an excellent update on my order. The refills are spares but look the part. So far, highly recommend”

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Posted 4 years ago

“Quick delivery of a quality product.”

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Posted 4 years ago

“The pen which is a gift for my daughter arrived very promptly and is of beautiful quality. Thank you.”

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Posted 4 years ago

“Great prices, great selection, rapid delivery! Everything that is right about pen shopping covered!!!”

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Posted 4 years ago

“Excellent service always reliable and at reasonable cost. Well trade with them again”

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Posted 4 years ago

“Goods easily purchased, and swiftly delivered. Now fuss no hassle”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

The Hamilton Pen Company is rated 4.9 based on 3,182 reviews