The Hut Reviews

Name: The Hut
Address: Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire
Rating: 1.62

1.6 Rating 45 Reviews

16 %

of reviewers recommend The Hut

Company Reviews

Questions

Phone:

0844 243 9090

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

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The Hut 1 star review on 4th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not shop here. Horrible horrible company.. you will lose your money. Customer service is deceitful. They sent me the wrong item and after several painful emails back and forth they finally agreed to send me a prepaid return label ( otherwise it would have cost me $120- 190 CAD to send it back.. however there was no place to put the voucher in the link sent. Back to where we started.. the obduridness and obstinence of the customer service is unmatched any where else in the world of shopping. They are a scam.”

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Posted 11 months ago

“Goods were delivered on time, yet company refuses to give an invoice. Tried talking with them 4 times, each time they think of different reason why they can't give me an invoice.”

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Posted 1 year ago

“TheHut.com sent me the wrong item mud July. Returned at my expense and still waiting for a regund. I have contacted the company on over a dozen occasions. Currently it has been escalated to a senior advisor who assured me it would be sorted out and still no resolve. I have neither the time or energy to continue wirh this battke so instead I will continue to raise awareness of your poor customer service until i get it resolved. On the majority of occasions you just get an automated response”

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Posted 1 year ago

“So very very difficult to reach someone! They had my address wrong (my typo) and refused to correct the address. Finally, hours later, offered to cancel order. I said YES cancel, but by that time they were closed so I have to wait until tomorrow to find out if they did in fact cancel it. It has been a nightmare trying to ensure that they wouldn’t send my order TO THE WRONG ADDRESS! Good price but not worth the stress. Never again! My advice: stay away from this place.”

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Posted 1 year ago

“Thank you. I've order toys for my child's birthday and they arrived on time, no problems at all. Well wrapped. Excellent customer service representative and helpful. The you again for getting the presents on time!”

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Posted 3 years ago

The Hut is rated 1.6 based on 45 reviews