Knife Warehouse Reviews

Name: Knife Warehouse
Rating: 4.52

4.5 Rating 1,479 Reviews

88 %

of reviewers recommend Knife Warehouse

4.5

Based on 1,479 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

support@knifewarehouse.co.uk

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Knife Warehouse 5 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently ordered some knives and a blank firing gun from knifewarehouse as a present for my dad. They only sent the knives. By doing this i couldn't raise a case with royal mail as they were classed as delivered. After 17 emails i gave up and went through my bank to get a refund as they DO NOT reply to emails and don't have a contact number. Avoid these clowns at all costs. If you want knives go to springfields they reply to emails and my items were delivered with in 48hrs. If you want blank firing guns go to DNA LEISURE also received within 48hrs. Its a shame as ive used knifewarehouse for the past 4/5 years, but not anymore. Ignorant Scammers 0* rating from me.”

Helpful Report

Posted 1 year ago

“Received the knives which are movie replicas and when I opened the package they were covered in mold. Iv had to clean the knives and polish them because there was some rust spots and the sheaths had a lot of mold on them and smelled awful when opening the packing. I had to use antibacterial spray to clean the sheaths as I was worried about health problems plus they stunk which means Iv breathed in the mold spores. The knives must have been kept in a damp environment and seem to have been sent in this state seeing as they arrived quite quickly. I would not buy anything ever again from The Knife Warehouse.”

Helpful Report

Posted 1 year ago

“Hi all I’ve ordered a knife from knife warehouse they sent via Royal Mail to my dads address my dad is a 73 year old man The delivery driver knocked on the door my dad answered he was confused at first because it was so early in the morning he just woke my dad up, Driver asked for date of birth my bad was confused and asked for mine? Or his own royal driver took the parcel from my dads hand and walked away marked it as return to sender, and refused delivery on the system, I’ve been trying to get in touch with the contact department but no luck for days until 3 days ago Joe replied saying you’re dad refused the parcel and he’s not gonna refund me or reissue the parcel to be sent back out, this is THEFT! I’ve paid for my item Now he refuses to reply to me just ignores you’re messages so please be careful when trying to buy something there scammers and only 50/50 chance you’re gonna get your product £30 is nothing to me but it’s the principal of this Outrageous service”

Helpful Report

Posted 1 year ago

“Do not recommend. No customer service. My parcel never arrived and Royal mail ask the recipient to contact the sender. I have emailed multiple times and had no reply. And the phone number listed on Google is for a roofing company. I have resorted to leaving a bad review in the hopes someone will actually get in touch before I have to report it to the bank and claim back through them. Very disappointed.”

Helpful Report

Posted 1 year ago

“Still no message or email back I’ve returned the item and no refund”

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Posted 1 year ago

“Product come faulty and after contacting them for a replacement Iv not had anything back from them days later, disappointed!”

Helpful Report

Posted 1 year ago

“Poor customer support. Buy elsewhere”

Helpful Report

Posted 1 year ago

“Bought a mystery box alongside some of my friends and we all got the exact same thing, didn’t feel like much of a mystery but more of a get rid of stock box”

Helpful Report

Posted 1 year ago

“Me and two friends all bought the mystery box at the same time expecting to get different knives but no. We all got the same. Seems more like a get rid of stock box than a mystery box. Won’t be buying from this site again really unhappy with this”

Helpful Report

Posted 1 year ago

“The sword came with TWO scratches on it and the buckle is on the wrong way. They ignored my email to support and didnt even reply.”

Helpful Report

Posted 1 year ago

“I purchased the blade 2 weeks ago, contacted customer service with no replies, still haven’t received the blade or heard ANYTHING from the company. I’ve been scammed.”

Helpful Report

Posted 1 year ago

“Terrible company. There are better alternatives.”

Helpful Report

Posted 1 year ago

“Items Dident arrive No emails back after multiple attempts of contact Scam company that’s all I can say”

Helpful Report

Posted 1 year ago

“Shocking company. Had to contact EDC warehouse. As good luck getting in contact with knives warehouse. Don’t trust the reviews here they are fake. Avoid this shop like the plague.”

Helpful Report

Posted 1 year ago

“Ordered 8 days ago Order not despatched 3 attempts of contact and no one gets back to you This page is full of fake reviews Bunch of scammers 😡”

Helpful Report

Posted 1 year ago

“Ordered a knife week and a half ago still has not arrived customer support has said nothing even after 2 emails”

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Posted 1 year ago

“Ordered some things and came within two days made a second order#308207 and paid and it's never arrived. Tried contacting you and no reply just ignored. Very disappointed and out of pocket.”

Helpful Report

Posted 1 year ago

“Terrible service, placed 2 order the first was 7 days ago , none of them have arrived and no one is replying to emails when I have chased them. Will be claiming the money back from my credit card if I do not get a reply by the end of the week”

Helpful Report

Posted 1 year ago

“Still havent received my order.”

Helpful Report

Posted 1 year ago

“Awful!... no tracking numbers sent , delivery took a week!... then was sent the wrong items . Got sent a cheaper alternative than i orderd with no refund !.. avoid like the plague!”

Helpful Report

Posted 1 year ago

Knife Warehouse is rated 4.5 based on 1,479 reviews