The Plasma Centre Reviews

Name: The Plasma Centre
Address: The Plasma Centre 440 Dukesway Team Valley Trading Estate, Gateshead
Rating: 4.81

4.8 Rating 2,646 Reviews

97 %

of reviewers recommend The Plasma Centre

4.8

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08444 779898

Location:

The Plasma Centre 440 Dukesway Team Valley Trading Estate
Gateshead
NE11 0PZ

Write Your review

Tell us how The Plasma Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Plasma Centre 1 star review on 16th March 2026

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,”

Helpful Report

Posted 5 years ago

“Great service at a good price”

Helpful Report

Posted 5 years ago

“Prompt dispatch and delivery - no problems.”

Helpful Report

Posted 5 years ago

“Great service, great product and prompt delivery”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“I initially had difficulty aligning bracket but assistance from Bradley was exceptional. Highly recommended 100% satisfaction.”

Helpful Report

Posted 5 years ago

“Product as advertised, arrived earlier than expected well packed and in perfect condition good service from the plasma centre”

Helpful Report

Posted 5 years ago

“As described and fits perfectly.”

Helpful Report

Posted 5 years ago

“Absolutely love my new tv stand, it’s so slick! 😄😄😄”

Helpful Report

Posted 5 years ago

“They provided good advise about the type of bracket I need pre-sale. The bracket arrived next day and is just what I needed (and easy to put on the wall)”

Helpful Report

Posted 5 years ago

“Very professional staff”

Helpful Report

Posted 5 years ago

“told that the tv bracket was compatible with my tv, this was not the case, after installing the bracket to the wall I noticed the screws supplied to attach the bracket to the tv were too short. This was annoying to say the least.”

Helpful Report

Posted 5 years ago

We are sorry to hear there were missing parts on the product you purchased. Inside the box there should have been a long strip of bolts and accessories and an additional set of larger bolts suitable for the 65" Samsung TV quoted on your order. Sadly it is not possible to check the contents of products dispatched especially as the majority is in sealed packaging. Our order logs show it has been 2 weeks since we dispatched your order and there has been no communication from yourself prior to this review. We understand how disappointing it is to receive an incomplete purchase but we have not been given the opportunity to fix the problem. Although it is not ideal for you having to wait an extra day to fit your TV, we could have sent out the required bolts by first class post. We totally accept leaving a 1 star rating on the product as it should have been complete and it was not. We would however appreciate if you could reconsider the 1 star company rating. Being penalised for a manufacturing error seams a little harsh considering your order was placed on Sunday, dispatched Monday and delivered Tuesday. If you are still in need of the correct length bolts simply send an email to support@theplasmacentre.com quoting your order number and replacements will be sent ASAP.

Posted 5 years ago

“Item arrived safely and on time!😁”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“The tv table came quick but had a bit of damage the plasma centre when i spoke to them regarding the damage got new parts sent to me they were very understanding we are very pleased with our stand and it quality .”

Helpful Report

Posted 5 years ago

“Very good selection of items”

Helpful Report

Posted 5 years ago

“A very good company, with excellent service”

Helpful Report

Posted 5 years ago

“Excellent service - arrived a day before predicted”

Helpful Report

Posted 5 years ago

“Brilliant service and great price. Fast delivery!”

Helpful Report

Posted 5 years ago

“Excellent service and top notch product, thanks.”

Helpful Report

Posted 5 years ago

The Plasma Centre is rated 4.8 based on 2,646 reviews