The Plasma Centre Reviews

Name: The Plasma Centre
Address: The Plasma Centre 440 Dukesway Team Valley Trading Estate, Gateshead
Rating: 4.81

4.8 Rating 2,646 Reviews

97 %

of reviewers recommend The Plasma Centre

4.8

Based on 2,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

08444 779898

Location:

The Plasma Centre 440 Dukesway Team Valley Trading Estate
Gateshead
NE11 0PZ

Write Your review

Tell us how The Plasma Centre made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Plasma Centre 1 star review on 16th March 2026

367

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was despatched without a full complement of the screws needed for assembly of the middle shelf. I contacted the back up site and the respondent said the missing screws would be despatched by first class post. However, they were sent second class and took two weeks to arrive by mail. By which time, because the new TV had arrived, I had bought screws locally. The kit itself is fine. The inspection checklist needs to be improved and the actual checking carried out assiduously.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write a review. We are sorry to hear there was a problem with your purchase and we totally appreciate your frustration and can only apologise that the product was not received perfect. Sadly most products are in sealed packaging so it is not possible to check items before dispatch. We are a little confused who the "back up site" was you contacted that provided such a poor service. This review is the first notification of any problem, our logs show your order has not been accessed since we dispatched your purchase something which would not be possible if we arranged the replacement parts. Our support team can be contact via telephone or email support@theplasmacentre.com. If there are any problems with orders we recommend contacting us via either of these methods to give us the opportunity to resolve any unexpected issues. Once again please accept our apologies that everything was not perfect for you.

Posted 5 years ago

“fast definitely no problems good service”

Helpful Report

Posted 5 years ago

“Excellent product and amazing quick safe delivery”

Helpful Report

Posted 5 years ago

“A very good company very efficient ordering process and delivery extremely quick”

Helpful Report

Posted 5 years ago

“I ordered the Buckingham avf stand it was 1st class, great service fast delivery.”

Helpful Report

Posted 5 years ago

“Swift delivery and a huge range of goods”

Helpful Report

Posted 5 years ago

“Great product, value for money, delivery next day. Very pleased with the service”

Helpful Report

Posted 5 years ago

“Very pleased with tv stand which was delivered within 2 days of ordering to Northern Ireland .”

Helpful Report

Posted 5 years ago

“Very pleased with the product.”

Helpful Report

Posted 5 years ago

“Great service from start to finish would recommend highly many thanks.”

Helpful Report

Posted 5 years ago

“Excellent product, quick delivery, easy to install”

Helpful Report

Posted 5 years ago

“Great value for money”

Helpful Report

Posted 5 years ago

“Website easy to navigate, pricing of item required was competitive, ordering process straightforward, lots of communication on the progress of the order, and light speed delivery.”

Helpful Report

Posted 5 years ago

“Stuff arrived promptly and as promised. Not yet put it up but looks good quality”

Helpful Report

Posted 5 years ago

“Very positive and helpful service. Packaging excellent.”

Helpful Report

Posted 5 years ago

“Excellent value for money very pleased with the tv corner unit .”

Helpful Report

Posted 5 years ago

“Stand received on time and well packaged.No problems with quality.Easy and straightforward to place order.”

Helpful Report

Posted 5 years ago

“Am pleased with the TV table that I bought. Nice looking and not too bulky. Delivered very quickly”

Helpful Report

Posted 5 years ago

“Good efficient service, regular updates and tracking available. Item exactly as described”

Helpful Report

Posted 5 years ago

“Good bracket, arrived on time, competitive price”

Helpful Report

Posted 5 years ago

The Plasma Centre is rated 4.8 based on 2,646 reviews