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the-pod-store.com Reviews

1.6 Rating 52 Reviews
13 %
of reviewers recommend the-pod-store.com

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Anonymous
Anonymous  // 01/01/2019
Ordered on 6th Feb, still no delivery on 5th March 20. Have sent and email but no response. Tracking number does not work. no other way to contact the company other than email. AVOID
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Posted 5 years ago
These don’t work at all. Only one was working, now the don’t charge anymore at all, which seems to be a common problem everyone is having. They replied to my emails regarding my shopping fast and now i’ve been ignored for day’s with 4 emails sent. The website makes it look like they’re from the U.K. instead they come from china with lengthy shipping times. DO NOT USE THIS COMPANY!!!!!!!
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Posted 5 years ago
Absolutely appalling that despite emails about poor quality of the earpods - R ear not working- no reply - I ordered 2 sets and both are faulty If I’d have known that they had come from China I would have definitely not ordered them -
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Posted 5 years ago
Ordered two weeks ago, and the tracking number still states they are in China. They ignore emails. Have now reported to them to PayPal.
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Posted 5 years ago
Left one doesn't work and emails being ignored! They responded very quickly to my emails before I had a problem. Now I've actually recieved the ear pods and I have a problem, they are not responding to me! Gutted!
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Posted 5 years ago
Received Thursday - left earpod not charging so no sound. I have emailed them today - awaiting outcome!
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Posted 5 years ago
Received my air pods yesterday and left one wasn't working, waiting to hear back from support but looks like this is a common problem 😔
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Posted 5 years ago
Do not go near these - took weeks to arrive and only one work and they don’t reply to emails and I had to get resolution from PayPal and even then I’ve now got to return them via recorded at great cost to me so I’m out of pocket!
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Posted 5 years ago
Only one pod working. Comes from china, not the UK Waiting to hear from them
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Posted 5 years ago
My pods arrived yesterday and only one of them works the other is completely dead.. I’ve sent an email but still waiting on a response
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Posted 5 years ago
Absolute rubbish. The case doesn't always recognise the pods which means the battery runs whilst you're not using them or your device remains connected to them. The volume isn't great. Not tremendously loud even when up full. Dont waste your money. I'm trying to get a refund.
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Posted 5 years ago
Utter rubbish. Left pod doesn’t work and case lid is loose. Very disappointed. Please advise on how I can return these. Not what I was expecting given the reviews.
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Posted 5 years ago
Order mine on 9th Feb, still no sign of them. Tracking on the website is saying invalid tracking number. Emailed customer services who has ignored me. Complete scam!!!!!
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Posted 5 years ago
Appreciate there are currently issues, however i placed my order first of Feb. Quickly realised they were coming from China. Have sent in excess of 20 emails to cancel. They have stopped replying. Paypal case now open. Do not buy!!!!
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Posted 5 years ago
Ordered these on the 4 th feb no tracking info From the pod store website went to Royal Mail website with tracking number still in China doesn’t hold up what the quality is going to be Wouldn’t let me give a zero rating
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Posted 5 years ago
Awful product - used once and the left ear pod blue wires snapped BE CAREFUL AS YOU ONLY GET A 30 DAY GUARANTEE. Was told that cannot do anything but offer 50% off next purchase! Poor product and service
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Posted 5 years ago
Awful product - used once and the left ear pod blue wires snapped BE CAREFUL AS YOU ONLY GET A 30 DAY GUARANTEE. Was told that cannot do anything but offer 50% off next purchase! Poor product and service
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Posted 5 years ago
Confused to buy... lots of negative reviews!!
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Posted 5 years ago
If I could give minus stars I would, beware these pods are FAKE and I'm afraid, so are the good reviews!! The airpods arrived after 2 weeks from China, upon initial inspection they looked ok, however that's where the positives end, once connected they constantly blip breaking in sound & when they are playing the quality is TERRIBLE! I contacted the company in the vague hope of a refund to be told that these "AIRPODS ARE AN APPLE CLONE" and gave me a return address which turns out to be a recreation ground in Hertfordshire!!! DONT BOTHER WASTING YOUR MONEY ON THESE!!!!! Buy a reputable product from a company that has real reviews!!!!
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Posted 5 years ago
PLEASE Take the bad reviews seriously!! I wish I had! I received the pods after about 3 weeks. They seemed to be brilliant for the price (I did the buy 2 get 1 free deal). At first I was happy, but then I noticed they’re all not right for different reasons; 1st & 2nd sets reacts the complete opposite to eachother, ie the tapping functions and the 3rd pair only one pod works, the other was completely inactive, tried to read the instructions and they’re in broken english and difficult to follow, to be blunt they make absolutely no sense. I messaged them on Facebook was given instructions what to do (again very difficult to follow yet it didn’t matter as one pod was just absolutely dead) I stated that again to be told the same info again, after I again stated it was not reacting to anything they asked me to return them for an exchange, it cost me a lot to return them as they demand tracked and now I have to order a new pair and wait again for potentially faulty pods. They wanted me to cover the cost of postage! And as of yet are not offering to cover the return cost to myself of faulty pods. Sound quality isn’t great, they don’t switch off so they drain themselves, the box doesn’t charge the pods. All round shocking! Should have bought 2nd hand apple pods for a little more £ and saved the hassle !!!!!
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Posted 5 years ago
the-pod-store.com is rated 1.6 based on 52 reviews