the-pod-store.com Reviews

1.6 Rating 50 Reviews
14 %
of reviewers recommend the-pod-store.com

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Anonymous
Anonymous  // 01/01/2019
I ordered a pair of pods for my daughters Christmas present. I ordered at the beginning of December but by Christmas eve they still hadnt arrived. I was disappointed but the communication was fantastic. They profusely apologised & offered me a 50% refund when the pods arrive. They arrived today & my daughter is over the moon with them. Apparently there is no difference between them & her friends Apple airpods. I highly recommend them & think I was just unfortunate with delivery.
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Posted 4 years ago
Received Thursday - left earpod not charging so no sound. I have emailed them today - awaiting outcome!
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Posted 4 years ago
If I could give minus stars I would, beware these pods are FAKE and I'm afraid, so are the good reviews!! The airpods arrived after 2 weeks from China, upon initial inspection they looked ok, however that's where the positives end, once connected they constantly blip breaking in sound & when they are playing the quality is TERRIBLE! I contacted the company in the vague hope of a refund to be told that these "AIRPODS ARE AN APPLE CLONE" and gave me a return address which turns out to be a recreation ground in Hertfordshire!!! DONT BOTHER WASTING YOUR MONEY ON THESE!!!!! Buy a reputable product from a company that has real reviews!!!!
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Posted 4 years ago
My pods arrived very late and one was damaged. One pod was considerably lower in volume compared to the other. I sent the item back and asked for a refund, I was comvinced to accept an exchange. I have been waiting almost 4 weeks for my exchanged pods and communication has now ceased, as the company haven't replied to any of my messages. I wish I'd never purchased these as I currently have no item and they have taken my payment. Very disappointed!
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Posted 4 years ago
AVOID AVOID!! The pods worked for a few days then one lost connection. Contacted them, asked to send them back to a house in this country but they come from China?? Never received a replacement as assured, this was beginning of February, still nothing. Tried contacting them no reply after 2 emails and looks like site been closed but saying re-opening soon. Avoid this company, goods are fake and poor quality. Would not recommend at all.
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Posted 4 years ago
Awful airpods, they do not pair only one works at a time, the audio crackles all the time, very poor quality of the real i12s.
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Posted 4 years ago
Absolute rubbish! These pods took over 2 weeks to arrive from China, not what I was expecting from the advert. The quality is very poor, getting them both to pair is impossible, only one works at a time. A full charge lasted under half an hour. Sound quality isn’t good, pretty sure these won’t have been tested so would be interested if they are actually causing damage to your hearing. Contacted them to return, had to send them to a residential address (311 Baldwins Lane Croxley Green Herts WD33LA). I did receive a refund for the purchase price, but not for returning the faulty product (which cost £6.70), which they should have refunded as well. AVOID THIS SELLER AND THEIR INFERIOR PRODUCTS.
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Posted 4 years ago
Took weeks to arrive, the right Pod doesn’t work at all, have sent several emails & messaged on their Facebook page as to how to return item, no response at all & the 30 day period is nearly up. The pods didn’t even look the same as the ones advertised, found the ones I received available for £4 on other sites, I paid £24 after reading lots of great reviews which I can only assume we’re fake. Absolutely disgusting customer service. Avoid this scam company at all cost!
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Posted 4 years ago
Ordered a pair. Left pod not charging. Emailed and received a response to say to return to uk address. Did this last Monday and emailed company with tracking number. Followed up with a couple of chase emails. Response received today that due to issues re export/import with China that they have run out of supplies and they have refunded my money including p & p. PayPal confirmation received that money now refunded. Have to expect that when you buy cheap from China there is likely to be some issues but I am happy with resolution.
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Posted 4 years ago
Ordered on 6th Feb, still no delivery on 5th March 20. Have sent and email but no response. Tracking number does not work. no other way to contact the company other than email. AVOID
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Posted 4 years ago
These don’t work at all. Only one was working, now the don’t charge anymore at all, which seems to be a common problem everyone is having. They replied to my emails regarding my shopping fast and now i’ve been ignored for day’s with 4 emails sent. The website makes it look like they’re from the U.K. instead they come from china with lengthy shipping times. DO NOT USE THIS COMPANY!!!!!!!
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Posted 4 years ago
Absolutely appalling that despite emails about poor quality of the earpods - R ear not working- no reply - I ordered 2 sets and both are faulty If I’d have known that they had come from China I would have definitely not ordered them -
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Posted 4 years ago
Ordered two weeks ago, and the tracking number still states they are in China. They ignore emails. Have now reported to them to PayPal.
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Posted 4 years ago
Left one doesn't work and emails being ignored! They responded very quickly to my emails before I had a problem. Now I've actually recieved the ear pods and I have a problem, they are not responding to me! Gutted!
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Posted 4 years ago
Received my air pods yesterday and left one wasn't working, waiting to hear back from support but looks like this is a common problem 😔
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Posted 4 years ago
PLEASE Take the bad reviews seriously!! I wish I had! I received the pods after about 3 weeks. They seemed to be brilliant for the price (I did the buy 2 get 1 free deal). At first I was happy, but then I noticed they’re all not right for different reasons; 1st & 2nd sets reacts the complete opposite to eachother, ie the tapping functions and the 3rd pair only one pod works, the other was completely inactive, tried to read the instructions and they’re in broken english and difficult to follow, to be blunt they make absolutely no sense. I messaged them on Facebook was given instructions what to do (again very difficult to follow yet it didn’t matter as one pod was just absolutely dead) I stated that again to be told the same info again, after I again stated it was not reacting to anything they asked me to return them for an exchange, it cost me a lot to return them as they demand tracked and now I have to order a new pair and wait again for potentially faulty pods. They wanted me to cover the cost of postage! And as of yet are not offering to cover the return cost to myself of faulty pods. Sound quality isn’t great, they don’t switch off so they drain themselves, the box doesn’t charge the pods. All round shocking! Should have bought 2nd hand apple pods for a little more £ and saved the hassle !!!!!
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Posted 4 years ago
Okay guys don’t know what all these good reviews are about. Yes these work to let you here music but nothing else. They do not skip tunes or anything else other than play music. Don’t advertise them as like Apple AirPods because they are not - that’s why these are £29.99. My husband has the apple AirPods and there is no comparison.
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Posted 4 years ago
Okay guys - not sure what these reviews are all about - yes they work as ear phones but my husband has Apple AirPods and there is no comparison - if you want wireless earphones that play music cool but you cannot skip to the next song with these pods or any other Apple function. Sorry disappointed as purchased due to the super reviews that are on here 😢
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Posted 4 years ago
the-pod-store.com is rated 1.6 based on 50 reviews