“Ordered a pair. Left pod not charging. Emailed and received a response to say to return to uk address. Did this last Monday and emailed company with tracking number. Followed up with a couple of chase emails. Response received today that due to issues re export/import with China that they have run out of supplies and they have refunded my money including p & p. PayPal confirmation received that money now refunded. Have to expect that when you buy cheap from China there is likely to be some issues but I am happy with resolution.”