The Purple Property Shop Reviews

Name: The Purple Property Shop
Address: 482 Blackburn Road, Bolton
Rating: 4.74

4.7 Rating 287 Reviews

96 %

of reviewers recommend The Purple Property Shop

Company Reviews

Questions

Metrics

4.7

Based on 287 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01204 598979

Email:

sally@purplepropertyshop.com

Location:

482 Blackburn Road
Bolton
BL1 8PE

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The Purple Property Shop 5 star review on 1st February 2017

Ronald

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a terrible experience for me. It has left me incredibly frustrated and disheartened in a process as sensitive and significant as selling a home. There was no clear and proactive communication which is essential. I was left in the dark after they had promised sun on earth. The whole experience has left me feeling vulnerable and understandably disappointed. However it has also taught me that the next agency i get on board, i will make sure i have a check list of things; their communication policy etc. I bet it has been a good company to others but for me, it was a horrible experience.”

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Posted 1 month ago

“I have sold my home with Purple Property Shop and they have been brilliant. They sold my home in less than 10 days which is really impressive. The team have been easy to talk too, get things done and have answered any questions that I have had throughout the process.”

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Posted 5 months ago

“I have dealt with The Purple Property Shop for a number of years, both as a seller and a landlord, and have always found them to be extremely thorough and helpful. They sold my previous house and also my mum's after she died. Over the last ten years they have managed a rental property of mine and have never failed me. Sally and Aimee have been especially helpful in recent times dealing with problems with a tenant. They have been supportive, knowledgeable and have kept me informed at every stage. I trust Sally to always give me the best advice. I would not hesitate to recommend them!”

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Posted 1 year ago

“The best estate agents I have ever had the pleasure of working with. As a seller, they advocated on my behalf and communicated regularly to update me. The sale had its twist and turns, but Megan at Purple Properties, did a sterling job getting the sale through. She worked with all parties in a professional manner and was both informative, effective and efficient. From the photographs, advertising and management of the sale they were outstanding. Thank you Megan and the team. Would I recommend them- absolutely. Debbie”

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Posted 2 years ago

“Awful, Do not mention that they require to call you on the day of a viewing to confirm your attendance, they will not notify you of this prior to you booking, nothing in the email confirmation either. If they do, and you can not make it to the phone (because, like the vast majority of the British population, you have a 9 - 5), they will simply cancel your booking. My girlfriend had asked me to go and view a property she had booked but would have been for both of us, she had told the agent I would be coming in her place due to her work. She's a theatre nurse (in operating theatres, clean, sterile and focused environments) so does not have her phone handy during the day, something she made very clear to them and explained. They then proceeded to cancel the booking because she was too busy saving lives in a hospital operating room, to pick up the phone to confirm to them she was attending - which she already told them I was doing so in her place and that she could not reach the phone during working hours. If a business can not get the simple things right, you should be wary of how they handle real issues. Unprofessional, do not recommend”

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Posted 2 years ago

“I had a very professional and helpful service by Tara Aspinall at purple bricks I will be highly recommend them in the future.”

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Posted 2 years ago

“Very helpful form strat to finish, had a few problems which was not purple Proptey fault and they did everything can could do to complete the sale.”

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Posted 2 years ago

“Great service, proactive, friendly and helpful. Kane was amazing and made the house purchase flow smoothly”

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Posted 3 years ago

“Fantastic from start to finish, everyone of the PPS team we dealt with was helpful and available whenever we needed them. Very reasonably priced and a sale within 14days thanks.”

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Posted 3 years ago

“Kane, Olivia and Ollie were lovely to deal with. Kane kept me informed, explained everything clearly and followed up when needed.”

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Posted 3 years ago

“They were very efficient throughout”

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Posted 3 years ago

“From the start to the finish of my house buying process , the purple property shop made everything that little bit easier . They were very quick to help me with any questions and queries I had. I would highly recommend purple property shop. Thank to all staff who helped me along the way. Great customer service and knowledgable staff . 5*”

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Posted 3 years ago

“Huge thanks to the team, in particular Sally and Kane. My house sale took longer than expected due to several circumstances but they helped me massively, giving excellent advice and remaining calm and helpful throughout the process. Thank you.”

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Posted 3 years ago

“Excellent service assisting me to buy a house, special thanks to Kane and Sally!”

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Posted 3 years ago

“Excellent service excellent staff”

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Posted 3 years ago

“Made an initial contact with Purple Property Shop just before Christmas 2020. The initial advice from the firm to market the property even before it was properly cleared (following a bereavement) was sound, because an offer was made and accepted within ten days of it going on sale. It was only after that that we got round to clearing the place! The asking price was what we were anticipating and gave us enough leeway to negotiate. I particularly liked the personal involvement of the boss right at the start. They felt like a very genuine company from the outside, with good local knowledge. Throughout the sale process, staff were courteous and friendly, particularly Kane, who responded to queries promptly. I felt that the company's pricing point was good, and the offer of a discount to pay up front suited our circumstances perfectly. The firm of solicitors used by PPS was a good one, because they were very good and dealt with the sale in an efficient and prompt manner, the only hold-ups coming from the buyer's side. All in all a very good experience.”

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Posted 3 years ago

“From first to last an efficient friendly service. They have an excellent website and got things moving within hours. My house sold in 48 hours!”

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Posted 3 years ago

“Excellent service throughout the sale of our property.”

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Posted 3 years ago

“I could not ask for a better service. As I paid upfront it worked out the cheapest but you’d never know it. They also valued high and achieved the price I wanted when others had valued my property lower than I ended up getting. Great communication at all times , Sally is friendly, warm and extremely efficient and no nonsense. 10/10”

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Posted 3 years ago

“They stayed in touch throughout the experience, especially Kane. Very professional, supportive and organised”

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Posted 3 years ago

The Purple Property Shop is rated 4.7 based on 287 reviews