The Purple Property Shop Reviews

Name: The Purple Property Shop
Address: 482 Blackburn Road, Bolton
Rating: 4.75

4.8 Rating 285 Reviews

96 %

of reviewers recommend The Purple Property Shop

Company Reviews

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4.8

Based on 285 reviews


Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01204 598979

Email:

sally@purplepropertyshop.com

Location:

482 Blackburn Road
Bolton
BL1 8PE

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The Purple Property Shop 5 star review on 1st February 2017

Ronald

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we did not receive a sale memo or even a confirmation email/letter after agreeing to buy the house (despite asking several times) and then suddenly they say the property was 91,000 instead of the agreed 90,000 and we had no way to prove this. this was very stressful for us although it was sorted out eventually. communication was poor overall and we constantly had to worry if things were being done right. they also advertised the property as no chain which ended up being untrue and the lady I spoke to seemed to be aware of this all along which was also very annoying. I would not buy or sell through this place ever again.”

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Posted 6 years ago

“The reason for the poor review is that we had to keep ringing you, asking for a particular person, being told that the message would be passed on and not replying to us.”

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Posted 7 years ago

“We didn't find you to be very helpful with us as we are first time buyers, it was hard arranging viewings as we never heard back from you half the time we had to arrange with the seller, we also thought some of the staff was very rude towards us and looked down on us, when we go to sell our property we would indefinately use a different estate agent.”

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Posted 7 years ago

Dear Natalie and Daryl - thank you for your response. I have looked into the issues you have raised and talked to staff. They all remember you both and are shocked that you feel this way. Our Office Manager remembers how happy you were with the offer and Danielle spoke to Daryl on a few occasions when he wanted to know information about the property and feels the conversations went well. Our staff focus really hard on our communication with both buyers and sellers and as I sit in the office and hear these conversations I would be very unhappy if anyone was rude to a client. I am sorry you feel this way and hope this has not spoilt your experience of house buying. Best wishes in your new home.

Posted 7 years ago

The Purple Property Shop is rated 4.8 based on 285 reviews