“What happened to the nice staff? This afternoon I waited in a queue to pay, no staff on any of the tills or on the customer service till which is unusual, one customer walked out as no one came. I saw a man in a 'Range' uniform and asked if he knew if anyone was coming on the tills and he was really rude and gave a bad attitude, really shocking, apparently he just worked in the warehouse.... no need to be rude though and he still represented the shop as a member of their staff. The four of us different ladies still queing all agreed he was very rude and service was shocking and one said also their stock taking was bad when she had tried to get an item should have been in stock, but staff said it wasn't. When someone did come to serve there was no apology and in fact she had an attitude as well, all the staff looked miserable and horrible. What an awful experience! Other than this I have to question, why are all these goods for sale near the front door saying 'Fall', do they mean Autumn? I noticed this last Autumn that signs were also incorrect, are we living in little America when we go into 'The Range' now? They are also selling and advertising 'Demon Hunters' K pop stars for children, brandishing weapons with skirts up to their bottoms, I really think they need to review their morals at 'The Range' as well, really irresponsible marketing this kind of stuff for children.”
“Attended the Milton Keynes branch at 5:45pm 6th March 2026 as I was looking to buy a water feature, having found the one I wanted and not finding a section where boxed ones were kept I went to customer services to enquire about buying one if it was in stock. I was informed that everyone from the garden centre had already left to which I replied someone must be responsible for that department to which he said well I guess it's me then (poor attitude) Height then told me that they would be outside, I said but they can't be as its raining and the boxes would get wet and that they must be in the storeroom. He didn't offer to go and check if any were in the storeroom. I then decided to drive to the Bedford interchange branch where the website they had 2 stock. Staff in Bedford were absolutely brilliant and fell over themselves to help and managed to purchase the item. The item was £140 so not a cheap sale but Milton Keynes just couldnt be bothered, shocking customer service in Milton Keynes. Bedford 10/10.”
“After reading the Google reviews, in particular one left by Carol, I decided to share my experience of The Range in Milton Keynes. I do not usually leave reviews, either negative or positive but after shopping here for many years I was horrified by the behaviour of two members of staff, who were mature women by the names of Caroline and I cant remember the other ladies name but it began with B. They are clearly very unhappy at work, but I do not appreciate listening to them saying very inappropriate about their colleagues, including the language their were using. I had my eight year old daughter with me and I can honestly say that I was lost for words listening to them. So much so, I left the items I was purchasing and left the store.”
“Had to return a purchase left being ignored while four members of y staff having a laugh with each other and looking at me I was causing them to do their job I I dear excuse me”
