The Bebe Hive Reviews

Name: The Bebe Hive
Address: 194 Oldham Road Grasscroft OL4 4DW, ,, Manchester
Rating: 4.65

4.7 Rating 341 Reviews

90 %

of reviewers recommend The Bebe Hive

Company Reviews

Product Reviews

156

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Phone:

0161 2223634

Email:

ohhi@thebebehive.com

Location:

194 Oldham Road Grasscroft OL4 4DW, ,
Manchester
OL4 4DW

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The Bebe Hive 5 star review on 10th March 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every step of the process was updated through email and I was never in doubt of where my order was. Excellent service and will definitely be back in the future”

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Posted 2 years ago

“A good gift for a young child”

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Posted 2 years ago

“Beautiful selection of products and really quick service!”

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Posted 2 years ago

“Very complicated to construct the toy. For the price I expected it to come ready made, which wouldn't have made very much difference to the size of the package.”

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Posted 2 years ago

“Beautiful initial cushions. Great quality. Thank you”

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Posted 2 years ago

“The products were lovely, but the customer service let the website down. I mis-read the delivery information on one particular product. I sent an apologetic email (acknowledging that it was probably my mistake) but asking for clarification on when I could expect my order. I received a fairly abrupt and slightly rude email back pointing out my mistake, when a kind reply was all that was needed. Ultimately, it was my mistake and the items were good quality when they arrived, but the whole experience still leaves me with a sinking feeling which makes me reluctant to buy from this shop again.”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. I'm sorry you felt our reply was slightly abrupt, I am sure this wasn't the intention of our customer service advisor however I appreciate the tone can sometimes be lost in emails and I would like to apologise if this caused any upset. I can see on your tracking that your order was received and I hope you are happy with your items. I would love for you to shop with us again and if there is anything we can do please let me know. Kind regards, Lauren

Posted 2 years ago

“Amazing items and great service! Everything came so promptly!”

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Posted 2 years ago

“Lovely customer service and Greta products, especially the Betty's Home cushion!”

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Posted 2 years ago

“Bebe Hive were excellent in every way, amazing delivery time, great products.”

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Posted 2 years ago

“I bought some amazing stuff of high quality and exciting educational toys..”

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Posted 2 years ago

“Amazing, didn’t take long to arrive and beautiful products highly recommend.”

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Posted 2 years ago

“Great speedy delivery”

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Posted 2 years ago

“Fabulous Customer service and efficiency.”

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Posted 2 years ago

“Product good but the cost of postage made this expensive compared to the same product I could purchase on the high street so disappointed”

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Posted 2 years ago

Hello, thank you for taking the time to leave a review. I'm sorry you were upset with the cost of postage paid on your order. Unfortunately, the cost of postage and courier charges isn't something we can soak up as a business and although subsidised, we do have to pass on some cost to our customers. We offer free shipping on orders over £50 and in the future, we will look to reduce this wherever possible. I hope you are happy to shop with us in the future. Kind Regards, Lauren

Posted 2 years ago

“Fab items, brilliant colours and very sturdy and useful. Quick delivery, highly recommend.”

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Posted 2 years ago

“Lovely initial cushions, extremely well made and packed. Thanks very much”

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Posted 2 years ago

“The original delivery of my purchase was quite fast, but I wanted to return my order which proved difficult and very expensive. There are no return forms or any paperwork so I had to contact customer service and they told me I needed to post it tracked. Including delivery and return it cost me £16 and I have nothing to show for it. It's really expensive when I all got was a walk to the post office. It has put me off using the company again.”

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Posted 2 years ago

Hi Tara, thank you for taking the time to leave a review. Unfortunately at this time we offer free returns for faulty items only and although free returns for all would be ideal, it isn't a cost that our small business can cover at this time. We suggest a tracked service as this leaves you fully insured if anything was to go wrong, however we are happy for customers to select their own preferred service. I am sorry that you weren't entirely satisfied with our service on this occasion but do hope you return at some point in the future. Kind Regards, Lauren

Posted 2 years ago

“Absolutely beautiful produce. I bought the dolls and they are just perfect, my daughter can’t put hers down. Highly recommended”

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Posted 2 years ago

“Really good products and great prices. They have everything you need and really help with inclusion.”

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Posted 2 years ago

“Fast delivery and the products are lovely. The doll is the perfect size for my now one year old and she loves it. Overall very happy with my two purchases. Will definitely be purchasing from here again.”

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Posted 2 years ago

The Bebe Hive is rated 4.7 based on 341 reviews