“I made a purchase from this place. And despite my mistake of not including the fright cost, they shipped the item immediately and invoiced me for the fright which I paid later.
Very friendly, very professional and prompt. The item arrived very quickly , well packed and in good condition.”
“The delivery is fast. Communication is clear and precise. Experience with ordering is fine and simple. However, 2 issues I have. I spent over $100 and was eligible for Toll - 1 day delivery, well that’s the option checkout gave me, but it took 3 days and sent via Sendle. I guess the website needs to be addressed. 3 days is still pretty good. Also, brought 5 tubes, 1 of them had a hole. Spoke to Tom, he did offer to send me a new one, only on my next order. I felt that expecting me to spend more was not the right customer service option.”
“My recent purchase of a Shimano wheelset was my first experience with the Bicycle Depot. There customer service was excellent and delivery was prompt. I'll definately shop with them agai.”
“Sent items straight away which is great, though i selected TNT option so i would get the parts quick, it was sent instead via sendle and took 5 days. Otherwise excellent.”
“A five working day turnaround to get the bike purchase from Melbourne to Sydney beats purchases from local Sydney.Assembled in 30 mins....One happy Grandson says it all”
