“Frustrated with the payment process.
I’m happy to have placed my order, but the payment experience was disappointing. Klarna was offered as a payment option, but even after submitting all the required documents, it still didn’t go through. If the service doesn’t work properly, it shouldn’t be listed as a payment option. It just added unnecessary stress to the checkout process”
Hi there,
Thank you for your feedback.
We’re really sorry to hear about your frustrating experience during checkout. That’s definitely not the smooth process we aim to provide. We appreciate your feedback regarding Klarna and will pass this on to the relevant team to review. If you need any further assistance please do reach out to us at hello@lovethesales.com
Thank you.
-Love the sales
Hi there,
Thank you for your feedback.
We’re so glad you love the shirt and the service you received. We can’t wait to have you shop with us again.
Thank you.
-Love the sales
Hi Louisa,
Thank you for taking the time to leave us feedback.
We are sorry to hear your item never arrived. If you could please email us at hello@lovethesales.com and one of our team will be able to look into this for you and help you with either a replacement or a refund.
Thank you
-Love the sales
Hi John,
Thank you for taking the time to leave us feedback.
Thanks so much for your kind words, John!
We’re delighted to hear you’ve had such a smooth experience shopping with us. Hassle-free is exactly what we aim for, and it means a lot to know we’re delivering that for you.
We look forward to seeing you again soon.
Thank you.
-Love the sales
“I thought I was getting a bargain, until I later googled the item. I found it on another site £15 cheaper. I expected the sales to be the best price or at least closer. The item was only £45
(£150) but found it at £30 from £150
Disappointed”
“Great shirt . Good quality stitching very neat. Feels great to wear. I have bought this brand before that's why I purchased again i am very satisfied.”
English
