The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

Write Your review

Tell us how The Gift and Gadget Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choices and prices. Website is easy to navigate.”

Helpful Report

Posted 2 years ago

“Very disappointed as paid for next day delivery and item took 10 days to arrive Tried telephoning you but was asked to email which I did but never got a reply. Item finally arrived and was what I wanted but your Service is rubbish and why did you still charge me for next day delivery? I would not use Gift and Gadget again.”

Helpful Report

Posted 2 years ago

I am very sorry for the delay with your order reaching you. Unfortunately we do have to rely on 3rd parties to deliver our orders and I apologise for your order being late. I have refunded you in full for the shipping costs paid. I am also sorry that we did not receive your email. I am unable to find any message in our system from you. I would also like to thank you for taking the time to leave this feedback in order to raise the issue with us. I hope you are enjoying the product and again I am sorry for the delay and for any inconveniece caused to you. Kind regards the gift and gadget store

Posted 2 years ago

“I still would like the item please so can you please send me out a replacement order. Thank you. I am very sorry you have not received your order. Regrettably the tracking of your order has still not updated which would indicate the order has been lost in transit. Please could you let me know if you would like me to send you a replacement order or if you would prefer a full refund? I am very sorry for any inconvenience caused and look forward to hearing from you. Best regards Diane the gift and gadget store Still waiting for my delivery - despite saying it's been out for delivery for the last 3 days”

Helpful Report

Posted 2 years ago

I am very sorry you have not received your order. Regrettably the tracking of your order has still not updated which would indicate the order has been lost in transit. Please could you let me know if you would like me to send you a replacement order or if you would prefer a full refund? I am very sorry for any inconvenience caused and look forward to hearing from you. Best regards Diane the gift and gadget store

Posted 2 years ago

“Items as described and swift delivery”

Helpful Report

Posted 2 years ago

“Ordered a game which was out of stock everywhere. Not the cheapest I’d seen but certainly not the dearest either. Free postage made it a competitive price overall. The website stated delivery was due 27th December but not being in stock anywhere I thought I would chance it (could still play over the holidays, if not Christmas Day). However we were delighted to receive my order on Christmas Eve. After placing the order I had read some negative reviews on trustpilot which made me worry but my experience of ordering with the Gift and Gadget store was very positive and exceeded expectations. Would definitely order from them again.”

Helpful Report

Posted 2 years ago

“Bought some items for Christmas which were excellent value. Items delivered promptly and well packed.”

Helpful Report

Posted 2 years ago

“Great service. very fast delivery and accurate description of the items. A+++”

Helpful Report

Posted 2 years ago

“Items not received, no response from Customer Services.”

Helpful Report

Posted 2 years ago

I am sorry for the delay with your order reaching you. Unfortunately the original shipping address given did not have a house name or number on it and this is why the order was returned to us. Please check your junk/spam folders as our customer service department did reply to your messages and the order was resent to the new address given. I see from the tracking the order has now been delivered. I again apologise for the delay and for any inconvenience caused. Kind regards the gift and gadget store

Posted 2 years ago

“Great service. Packaged well. Great selection of games on the website.”

Helpful Report

Posted 2 years ago

“Excellent products, very pleased with the quality of what I received. Very fast delivery too!”

Helpful Report

Posted 2 years ago

“So pleased with my buys from yr store”

Helpful Report

Posted 2 years ago

“Arrived in time for Christmas. Excellent service. Item was as described.”

Helpful Report

Posted 2 years ago

“Great items great shopping experience”

Helpful Report

Posted 2 years ago

“Great price and products, ordered stocking fillers, mugs, books, cards, really pleased with them at a great price”

Helpful Report

Posted 2 years ago

“Very good quality and fast delivery”

Helpful Report

Posted 2 years ago

“Great Gifts @ Great Prices.”

Helpful Report

Posted 2 years ago

“Kluster ....a Brilliant wee game .lots laughs”

Helpful Report

Posted 2 years ago

“Fast delivery!”

Helpful Report

Posted 2 years ago

“Fantastic super fast delivery and my parcels had been packed with extreme care. As everything was perfect I can but only recommend them & will be happy to shop again with this store.”

Helpful Report

Posted 2 years ago

“Great prices, great quality and fast delivery. Would recommend.”

Helpful Report

Posted 2 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews