The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic experience and will be using again!”

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Posted 6 years ago

“Arrived quickly. Best price I could find for this item. Will be shopping with these guys again :)”

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Posted 6 years ago

“No problem with the company,delivery etc. But product poor quality. For one didn't realise frim the picture it had white stars on it plus the material is hard and the zip is already broken.”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“Good quality items, fast delivery and packaged extremely well. Very pleased with service and goods. Will buy from again soon.”

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Posted 6 years ago

“Arrived a day early”

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Posted 6 years ago

“Very prompt service”

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Posted 6 years ago

“Bought this for my 7 year old son. Build quality is excellent, instructions very clear and easy to follow, and despite me doing most of the work I see it as an invaluable piece of education for his creative mind.”

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Posted 6 years ago

“Shocking from start to finish! Paid for next day delivery (On the Sunday, so didn't expect it until Tuesday) Got email & SMS on Tuesday saying it would be delivered that day. Never turned up. Tried to "follow my parcel" and it said the parcel had been refused! (It should've been delivered to my partners business with 5 employees so no way it was refused and he even double checked with all staff!) the best part was, it was apparently refused in the middle of the 1 hour slot, but was booked back into the depot 35 miles away at the same time. I was given a name of who had "refused" the parcel and it was no one who is recognised at my partners work. (Bear in mind, they get deliveries all the time from the same apparent driver who was delivering it, and it is a sole building in the middle of a yard, so doubt very much the driver got it wrong when he has been delivering there for months). So after about 7 emails back and forth (at one point they expected ME to chase the delivery company to find out where my parcel was) tgey finally told me it would be delivered next day (Thursday) after I said I would cancel my order if it didn't arrive. I got ANOTHER message from the delivery company, saying it would be delivered on Thursday and to expect another email to confirm timeslot on Thursday morning. Never got it. "Followed my parcel" AGAIN, to see it was being "held at the depot. Still no one knew why, how or what was happening. By Friday, I gave up and told them to cancel my order (they THEN offered to send out a replacement). That was that!! It's now Monday, and I get a message to say my parcel is going to be delivered!! Checked on the follow my parcel and they had finally recalled the parcel 1 hour before it was due to be delivered! Don't think any of them know what they're doing!! AVOID unless you don't mind waiting until whenever and hoping that your parcel turns up at some point (maybe after you've cancelled!!)”

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Posted 7 years ago

“Bought an Aeropress from this store which arrived quickly and well packaged. The price was the most competitive and the store had good reviews, hence the purchase. Will buy again in the future.”

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Posted 7 years ago

“Item supposed to be sent out same day or next working day. I ordered on Monday and item was sent out on Friday. 4 days! Item received the following Monday, 8 days is not good enough. I’d rather pay a bit more for faster delivery. I wrote and said this to customer services who didn’t even bother to respond. Would not use them again.”

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Posted 7 years ago

“Had a delivery today with something missing hard to try get hold off still trying”

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Posted 7 years ago

“They stocked a product which I was finding hard to get , and at a good price.”

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Posted 7 years ago

“Efficient prompt service”

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Posted 7 years ago

“Excellent product”

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Posted 7 years ago

“Fantastic communication and willingness to please. Very impressed with the company.”

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Posted 7 years ago

“This is a very useful space saver and keeps shower gel and shampoo tidy in the shower or bath.”

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Posted 7 years ago

“Seamless ordering process, email updates with any changes and when the good were shipped out.”

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Posted 7 years ago

“I received a faulty item and they refunded me even though it was almost 12 months after I purchased the item - which was great! However it took 40 days plus many emails for the money to actually be received.”

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Posted 7 years ago

“Lots of unusual/different things to choose gifts from”

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Posted 7 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews