The Gift and Gadget Store Reviews

Name: The Gift and Gadget Store
Address: Unit 1 Brookside Avenue, Rustington
Rating: 4.63

4.6 Rating 3,238 Reviews

91 %

of reviewers recommend The Gift and Gadget Store

4.6

Based on 3,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 254070

Email:

reviews@thegiftandgiftstore.com

Location:

Unit 1 Brookside Avenue
Rustington
BN16 3LF

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The Gift and Gadget Store 5 star review on 26th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Doesnt land the backflip just falls onto its side”

Helpful Report

Posted 4 years ago

Dear Kim I am sorry to hear your item is defective. This is a very popular product to which we sell thousands and I am again sorry to hear the one you received is faulty. Please contact our customer services department so we can put this right for you. We look forward to hearing from you so that we can put this right.

Posted 4 years ago

“poor quality”

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Posted 5 years ago

Dear Sajjan I am very sorry to hear that you are unhappy with your order. We have sold thousands of this tent this year so please let us know what the problem is with this item? I am sorry if this has caused any inconvenience. Best regards from the team here at the gift and gadget store.

Posted 4 years ago

“Still haven’t received it.”

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Posted 5 years ago

“We are still awaiting this item ordered 11 days ago. It would be sensible to ask for a review of the item once you have confirmation that the item has been received. I realise items are currently taking longer than usual to arrive but 11 days is excessive, also it would be good practice to send an update apologising for the delay. It is impossible to track with the tracking number provided as Royal Mail only provide an 'update when delivery is attempted'. Try using Hermès much more detailed tracking service.”

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Posted 5 years ago

“Nothing to write about”

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Posted 5 years ago

I am sorry to hear that you were unhappy with your order. Unfortunately we are unable to exchange the skates for a size that we do not sell. I am pleased to see you received a full refund.

Posted 5 years ago

“Unimpressed with cheap looking plastic toy for price charged”

Helpful Report

Posted 5 years ago

Hello Joy I am very sorry to hear that you are unhappy with your purchase. We have sold hundreds of this toy torch and most customers love the product. Please contact our customer service department who would like to hear from you to put this right. info@thegiftandgadgetstore.com or 01273 254070 Best regards from the team here at the gift and gadget store.

Posted 5 years ago

“Sometimes it works, sometimes it doesn’t. Some hourly sounds just don’t come!”

Helpful Report

Posted 5 years ago

“We ordered a fart whistle as a joke gift. However it was either very old stock, or had been stored in very poor conditions as the rubber which attaches to the plastic mouthpiece had effectively rotted, resulting in multiple holes that rendered the whistle useless. TG&GS did refund our purchase after we complained however the whistle is packaged in clear packaging so I think their Dispatch Quality Control process requires some improvement!! All in all pretty annoying!!”

Helpful Report

Posted 5 years ago

We were sorry that the item you received was not as you (or we) expected - and we have put in place new steps to ensure this doesn't happen in the future.

Posted 5 years ago

“Received the item on time but not working damaged”

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Posted 5 years ago

“I don't know about the Store but only about the razor I purchased which looks and feels like a fake. I've used a Wilkinson Sword Quattro razor for years which feels substantial and as if at least partly made of metal. The one I just purchased is flimsy, plasticity and looks and feels cheaper than a cheap disposable razor. Utterly disappointed.”

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Posted 5 years ago

“Very poor quality”

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Posted 5 years ago

“The ball keeps coming out of the ring despite pumping it up adequately Disappointed”

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Posted 5 years ago

“Product itself is really nice. The box and packaging however were fully smashed.”

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Posted 6 years ago

“They haven't arrived yet”

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Posted 6 years ago

“Love the gift however bit disappointed that it came in white not in green. I only chose this one as they promoted this product in green. It wasn’t written anywhere to say that it will come in a different colour. Didn’t have time to complain as it was a birthday present so had to send it off quickly but because of this, I will not be using this website again. Gave it a 2 as it did come quite quickly!”

Helpful Report

Posted 6 years ago

“Despite requesting whether the pigs had an on/off switch and having that confirmed they did not so had to return them. Good customer service on the return or would have been 1 star”

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Posted 6 years ago

“I bought the Waboba extreme as I loved the orange and grey look, thought it would stand out well and looked very stylish; however, the ball that arrived was not orange, and instead was blue and red. Item was not as it was described on the website.”

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Posted 6 years ago

“I was promised a free razor which I did not recieve.”

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Posted 7 years ago

I'm really sorry to hear that you didn't receive your free razor; I'll arrange for one to be sent to you.

Posted 7 years ago

“Item was damaged”

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Posted 7 years ago

Sorry to hear that you had problems with your order. We always want to make sure our customers are satisfied with their purchase, and when they're not, we do everything we can to fix this. If you'd like to contact us on 01273 254070, we'd be happy to help you.

Posted 7 years ago

“The item arrived broken”

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Posted 7 years ago

The Gift and Gadget Store is rated 4.6 based on 3,238 reviews